Operations & Technology

Three darts all a bullseye.

The Missing Piece in Leasing Training: Consistency

As communities prepare for leasing season and new training initiatives, it’s worth remembering that the goal isn’t just learning new techniques. It’s consistent execution of the fundamentals.

A photo of a panel at PropertyCon.

PropertyCon Special Report: Navigating a Changing Industry

Insights into how property managers can deal with the rapid transformation of their field.

Canopy Apartment Villas, a 296-unit garden-style community in Orlando, Fla.

The Split-Incentive Barrier to Multifamily Solar

How regulation, risk and misaligned economics complicate rooftop adoption.

Speakers at the NIC Spring Conference

NIC Special Report: A New Approach to Senior Housing

An inside look at how operators are applying a co-living model to memory-care communities.

Editorial Director Suzann D. Silverman

What’s Better Than a Crystal Ball?

When it comes to apartment community operations, the answer may just be AI!

Cybersecurity insurance protection shield umbrella safety digital security concept

Reduce Your Exposure: Why High-Tech Buildings Are Safer

How predictive maintenance and other tools can reduce your insurance costs and protect NOI.

“Go Explore” Is a Resident Retention Strategy at This Arizona Community

Property Manager Chrissy Philippi expands on why the amenity resonates with residents.

Christine Gilmore and Laura Valean

Mission Success: Building Teams People Don’t Want to Leave

In this podcast with MHN’s Laura Valean, Christine Gilmore of Bell Partners shares practical insights on leadership, onboarding and building a culture that keeps employees engaged for the long term.

Headshots of Leah Cuffy and Laura Valean

NAA Insights: How to Use Data to Explain Rising Costs to Your Residents

MHN’s Laura Valean speaks with NAA’s Leah Cuffy about communicating expenses, margins and market realities with greater transparency and context.