Operations & Technology

Christine Gilmore and Laura Valean

Mission Success: Building Teams People Don’t Want to Leave

In this podcast with MHN’s Laura Valean, Christine Gilmore of Bell Partners shares practical insights on leadership, onboarding and building a culture that keeps employees engaged for the long term.

Headshots of Leah Cuffy and Laura Valean

NAA Insights: How to Use Data to Explain Rising Costs to Your Residents

MHN’s Laura Valean speaks with NAA’s Leah Cuffy about communicating expenses, margins and market realities with greater transparency and context.

A screenshot of the MHN Voices webinar.

How Multifamily’s Next Leaders Are Planning for the Future

Rising executives give a glimpse into their leadership styles in the latest MHN Voices webinar.

The Hemlock in Seattle

Security Properties Taps Bozzuto for Management Services

The company’s portfolio includes more than 100 properties.

A view of the exterior pool area at The Lofts at Front Street in Norfolk, Va.

Preparing Vacancies for the Spring Leasing Season the Right Way

How to handle apartment turns with ease and confidence.

Rooftop dog park at Pinnacle on 31st Street in Virginia Beach, Va., that shows playground equipment for the dogs, a bench for humans and artificial turf on the ground.

The New Rules of Amenity Maintenance: 3 Shifts Apartment Operators Should Make

Amenities are no longer simple to run—and the stakes are rising.

ONE333 Chicago Outdoor space

What Your Communities Really Need to Prepare for Spring and Summer

Six property managers shed light on how to smoothly transition multifamily properties through seasonal change.

The Pool at Moda at the Hill community in St. Louis.

How Predictive Maintenance Is Reducing Risk in Multifamily Operations

Early detection is helping operators spot problems before they escalate.

Image by ty/AdobeStock for AI as marketing infrastructure

From Side Tool to Infrastructure: AI in Multifamily Marketing

New research indicates that AI is moving to the forefront of marketing operations.