Operations & Technology
In Defense of the Personality Hire
AI can handle the basic tasks. But it can’t entertain your residents.
Spotlight on 3 Rising Stars in Multifamily Marketing
These leaders share how data, AI, storytelling and human connection are reshaping engagement and growth across the industry.
What’s Next for AI in Affordable Housing?
Solving a substantial AI challenge across the sector may unlock significant growth prospects, according to a new survey.
AIM Special Report: Measurable Benefits of Fee Transparency
While regulatory pressures are growing, it’s not too late to benefit from first-mover advantage.
Yardi Executive Summit Special Report: AI in Multifamily
The slow adoption of AI in multifamily presents a real opportunity.
MHN Executive Council: Are You Underprepared When It Comes to Managing Your Team?
Our experts share where today’s multifamily executives have some gaps in their leadership—and how they can fix it.
Management Diaries: 3 Questions Multifamily Operators Should Ask Before Automating
Arqline’s Kevin Owens chats with Denile Doyle about merging firms, leveraging automation and why aligning people and processes is harder than aligning the tech.
The Consistency Trap: When ‘Fair’ Policies Create Unfair Risk
Relying solely on an algorithm could potentially create a real problem. Here’s what to look out for.
Reconfiguring Property Management Operations With AI
HK Multifamily Management CEO Ajay Banga on integrating automation and digital tools to support scale, consistency and performance.
The K-Shaped Economy Comes for Multifamily
The industry is increasingly bifurcated by asset class and income, industry economist Jay Parsons observed at an NMHC webinar.