Operations & Technology

Luxurious living room with floor-to-ceiling windows offering a city skyline view. Features a beige sofa, wooden coffee table, plants, and warm lighting.

The Rise of Hotel‑Branded Apartments

A niche series of properties has evolved into a multi-city development phenomenon.

Mayor Zohran Mamdani speaks at a press conference.

Mamdani Announces City-Backed Multifamily Insurance Offering

The initiative aims to provide coverage for 100,000 affordable and rent-stabilized units by 2030.

A photo of the 2026 International Builders Show in Orlando, David O’Sullivan of O’Sullivan Architects and Doris Pearlman of Possibilities for Design shared tips for creating multifamily communities that feel like home. Image by Diana Mosher

NAHB Special Report: Creating Micro Moments at Multifamily Communities

Three ways architects and designers are creating apartments where residents will want to stay.

Three darts all a bullseye.

The Missing Piece in Leasing Training: Consistency

As communities prepare for leasing season and new training initiatives, it’s worth remembering that the goal isn’t just learning new techniques. It’s consistent execution of the fundamentals.

A photo of a panel at PropertyCon.

PropertyCon Special Report: Navigating a Changing Industry

Insights into how property managers can deal with the rapid transformation of their field.

Canopy Apartment Villas, a 296-unit garden-style community in Orlando, Fla.

The Split-Incentive Barrier to Multifamily Solar

How regulation, risk and misaligned economics complicate rooftop adoption.

Speakers at the NIC Spring Conference

NIC Special Report: A New Approach to Senior Housing

An inside look at how operators are applying a co-living model to memory-care communities.

Editorial Director Suzann D. Silverman

What’s Better Than a Crystal Ball?

When it comes to apartment community operations, the answer may just be AI!

Cybersecurity insurance protection shield umbrella safety digital security concept

Reduce Your Exposure: Why High-Tech Buildings Are Safer

How predictive maintenance and other tools can reduce your insurance costs and protect NOI.

“Go Explore” Is a Resident Retention Strategy at This Arizona Community

Property Manager Chrissy Philippi expands on why the amenity resonates with residents.