Marketing

Appliance technician explains induction cooktop maintenance to a rental resident in a bright modern kitchen.

AI Handoff After Move-In: When Residents Need a Person

The real test begins when a resident says the answer is wrong.

silver robots Dos and Don’ts

AI Do’s and Don’ts for Listings and Leasing

Strategies for Keeping It Real.

Professional photographer captures a bright staged residential interior for a property listing, representing real estate marketing, interior photography, home presentation and advertising with copy space.

How Gen Z’s Shaping Authentic Marketing

Younger renters are pushing multifamily toward more transparent, honest and realistic content.

Top Marketers: Where Multifamily Marketing Meets Revenue

Heidi Jehlicka reveals how revenue management empowers marketers to turn traffic into signed leases—all while protecting long-term brand value.

office interior with a table and chairs - for the AI leasing handoff Q&A with Lisa Trosien

AI Leasing Handoff: Lessons From 1,000+ Mystery Shops

Lisa Trosien of ApartmentExpert.com on what operators should check when AI leasing assistants stall and a renter needs a person.

Headshots of the MHN Executive Council

MHN Executive Council: Where to Draw the Line With AI (Part 2)

More suggestions about where to have a human touch.

What Makes Apartment Website Design Work? These 6 Properties Get It Right

From transparent pricing to interactive maps, these picks show how design can support a clearer path from research to leasing.

woman searching an apartment website

3 Apartment Website Myths Multifamily Marketers Should Rethink

Renters increasingly rely on property websites, but outdated approaches to technology, design and optimization can create friction throughout the leasing journey.

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How Apartment Marketers Are Putting AI to Work

Here’s how to get the most bang for your buck.