Operations & Technology

MHN Executive Council featuring headshots

MHN Executive Council: Where to Draw the Line With AI (Part 1)

Sometimes you just need the human touch.

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What Old-School Renter Marketing Still Works?

Older channels can still move renters through the funnel when they are specific, current and connected to the digital search journey.

Where Agentic AI Earns Its Keep in Multifamily Operations

The useful question is not, “Is AI helping?” It is, “Can we see the impact of AI in the numbers we already report?”

Exterior shot of Village Club of Farmington Hills, a 240-unit community in Farmington Hills, Mich.

T2 Launches Property Management Platform

Its portfolio currently includes more than 850 multifamily units.

Image of the front of Jade Garden Apartments in Chicago's Chinatown neighborhood.

How Property Managers Are Bridging Language Gaps

Communication strategies for serving multilingual communities.

Resident Retention: Strategies for Success

Resident retention should remain a top priority for property owners, operators and managers.

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You Don’t Need Multiple Connectivity Solutions for Your Portfolio. You Just Need the Right One.

As connectivity becomes as essential to a property’s value as its roof or parking lot, owners need infrastructure that performs consistently, whether the building is a 40-unit garden community or a high-rise with hundreds of units.

Headshots of David Lynch, RPM Living and Denile Doyle, MHN

Management Diaries: Rethinking Staffing in Property Management

RPM Living’s David Lynch joins host Denile Doyle to talk about hiring and staffing nuances and supporting on-site teams.

Trailside at Greenline in Memphis, Tenn. for Multifamily Reputation Management: The Reset After Takeover

Multifamily Reputation Management: The Reset After Takeover

Even though they may be starting fresh, operators inherit residents’ doubts, online reviews and the work of earning trust back.

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The New Math of Multifamily Development: Why Every Decision Has to Work Harder Than It Did Five Years Ago

Margins are tighter. Contingencies disappear faster. And decisions that once had relatively small financial consequences can now have a meaningful impact on an entire project.