Operations & Technology
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How to Make Paying Rent Easier Through Digital Channels
From mobile apps to text reminders, these tools are giving operators and renters alike more flexibility in managing monthly payments.
SFR/BTR in 2027: Less Supply, More Opportunity?
Rent growth remains elusive and the recovery won’t look the same everywhere. Read more in the first installment of our annual outlook series.
The New Line Items Showing Up in 2027 Multifamily Budgets
Which expenses are operators setting aside more money for?
How Winter Prep Can Strengthen Multifamily Insurance Submissions
What underwriters want to see before the first freeze.
How AI Is Making Multifamily Maintenance More Efficient
Property managers are expanding its role while keeping it on a short leash.
Why Most Telecom Leases Go Uncollected
A study shows two-thirds of landlords that house antennas are owed reimbursements from carriers.
Who Really Has Access to Your Multifamily Property?
Separate access systems can leave permissions active long after a resident moves out or a contractor finishes a job, and Luxer Access’s Tad Jenkins explains how operators can keep track of who can enter their property, why, and for how long.
AI Handoff After Move-In: When Residents Need a Person
The real test begins when a resident says the answer is wrong.
Management Diaries: How Operators Create Value Before a Sale
The NRP Group’s Phillip Boatwright talks with host Denile Doyle about how operators create and protect value before a sale.