Operations & Technology

Resident Retention: Strategies for Success

Resident retention should remain a top priority for property owners, operators and managers.

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You Don’t Need Multiple Connectivity Solutions for Your Portfolio. You Just Need the Right One.

As connectivity becomes as essential to a property’s value as its roof or parking lot, owners need infrastructure that performs consistently, whether the building is a 40-unit garden community or a high-rise with hundreds of units.

Headshots of David Lynch, RPM Living and Denile Doyle, MHN

Management Diaries: Rethinking Staffing in Property Management

RPM Living’s David Lynch joins host Denile Doyle to talk about hiring and staffing nuances and supporting on-site teams.

Trailside at Greenline in Memphis, Tenn. for Multifamily Reputation Management: The Reset After Takeover

Multifamily Reputation Management: The Reset After Takeover

Even though they may be starting fresh, operators inherit residents’ doubts, online reviews and the work of earning trust back.

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The New Math of Multifamily Development: Why Every Decision Has to Work Harder Than It Did Five Years Ago

Margins are tighter. Contingencies disappear faster. And decisions that once had relatively small financial consequences can now have a meaningful impact on an entire project.

MHN Executive Council featuring headshots of Kassing, Warren and McPeak

MHN Executive Council: If You Were Building Your Company From Scratch, What Would You Change? Part 2

Lessons on growth, leadership, culture and building a business designed to last.

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How to Choose the Right AI Tool for Multifamily Marketing

Know which platform fits the task, from drafting copy to gathering research or creating quick visuals.

An amenity space at Halcyon Grand in Alpharetta, Ga., with a biophilic wall, seating, a fireplace and natural light.

For Operators, Resident Retention Is an NOI Strategy

It can have a bigger effect on property performance than many owners realize.

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How Operators Are Rethinking Multifamily Budgets for 2027

One key performance metric is giving property managers more room to plan.

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How Self-Service Leasing Is Reshaping the Renter Journey From Search to Sign

Operators and technology providers examine how digital tools are changing the experience for prospective renters.