Operations & Technology

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The New Math of Multifamily Development: Why Every Decision Has to Work Harder Than It Did Five Years Ago

Margins are tighter. Contingencies disappear faster. And decisions that once had relatively small financial consequences can now have a meaningful impact on an entire project.

MHN Executive Council featuring headshots of Kassing, Warren and McPeak

MHN Executive Council: If You Were Building Your Company From Scratch, What Would You Change? Part 2

Lessons on growth, leadership, culture and building a business designed to last.

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How to Choose the Right AI Tool for Multifamily Marketing

Know which platform fits the task, from drafting copy to gathering research or creating quick visuals.

An amenity space at Halcyon Grand in Alpharetta, Ga., with a biophilic wall, seating, a fireplace and natural light.

For Operators, Resident Retention Is an NOI Strategy

It can have a bigger effect on property performance than many owners realize.

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How Operators Are Rethinking Multifamily Budgets for 2027

One key performance metric is giving property managers more room to plan.

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How Self-Service Leasing Is Reshaping the Renter Journey From Search to Sign

Operators and technology providers examine how digital tools are changing the experience for prospective renters.

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Slashing Energy Waste With Smart Boiler Controls

Learn how smart and connected boiler controls can dramatically reduce energy waste, lower operating costs and improve occupant comfort in commercial and multifamily buildings without replacing existing equipment.

Suzann Silverman

Rent Concessions and Morning Cookies

In competitive markets, the favored concession isn’t going away. But layering on more doesn’t have to hurt your bottom line.

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Apartment Concessions Get a Makeover

Operators are moving beyond “one month free.”

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Multifamily Rising Leaders Connect the Business

NAA’s 20 on the Rise honorees point to the next model of apartment leadership, where marketing, operations, technology and resident experience work in sync.