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Appliance technician explains induction cooktop maintenance to a rental resident in a bright modern kitchen.

AI Handoff After Move-In: When Residents Need a Person

The real test begins when a resident says the answer is wrong.

Image of fall leaves.

Fall Leasing Strategies

High-impact tips to get your team through winter.

What Makes Apartment Website Design Work? These 6 Properties Get It Right

From transparent pricing to interactive maps, these picks show how design can support a clearer path from research to leasing.

Image of a calculator that has TAX on the screen on top of money.

Could the US Be Heading Toward a Major Shift in How Capital Gains Are Taxed?

Lower taxes could spur the movement of capital into real estate and other assets.

Where Agentic AI Earns Its Keep in Multifamily Operations

The useful question is not, “Is AI helping?” It is, “Can we see the impact of AI in the numbers we already report?”

Ice Coffee

Unpacking the Viral Iced-Coffee Discourse (And How It Can Affect Multifamily)

Gen Z is bringing their drinks to interviews. Will this prevent them from getting the job?

Houses in a row

The American Housing Market Isn’t Frozen. It’s Fracturing.

Pay attention to the data, not the headlines.

Video setup

The Tools and Tips for Better Podcasts and Videos

Here’s how multifamily marketers can improve their online content without overspending.

Woman on laptop looking at her watch.

The “We Don’t Have Time” Excuse Is Maybe Why You’re Always Out of Time.

This risk is visible, emotional and easy to postpone.