Multifamily Insiders


DEI as Systemic Change Work

Strategies for engaging in diversity, equity and inclusion efforts within your organization.

Do We Really Want Our Residents to Stay?

With turnover rates hovering in the 50 percent range, keeping people longer improves operating performance and adds cash to the bottom line.

Building A Preventive Maintenance System

This vital practice is one of the most underappreciated in property management.

Are You a Good Leader?

Four ways to create an organization that helps your team thrive.

Helping First-Time Managers Succeed

What does good leadership look like?

Is a Promotion Really What You Want? 10 Questions to Ask Yourself

A promotion can be very rewarding, yet it can also lead to undue stress and disappointment. Here’s what you should consider.

The Power of Preventive Maintenance

Simple fixes can save you thousands. Find out how.

Keep a Leasing Call Positive

Converting an inquiry to a sale, even when availability at your community is limited, could be just a step away.

Setting Employees Up for Onboarding Success

Are you asking new employees to call with any questions? You could be setting them up for failure.

3 Keys to Unlock a Marketing Plan

Steps to provide a balanced approach to supporting occupancy at a community.