Operations & Technology

Image suggesting human-AI cooperation, which may result in heightened or improved property fundamentals.

What’s Next for AI in Affordable Housing?

Solving a substantial AI challenge across the sector may unlock significant growth prospects, according to a new survey.

AIM 2026 fee transparency panel. Left to right: Brandy Daniel, BH Management; Brent Steiner, Engrain; Greg Benson, Greystar; Catriona Banks-Orosco, Reach by RentCafe; and Stuart Richens, Apartments.com.

AIM Special Report: Measurable Benefits of Fee Transparency

While regulatory pressures are growing, it’s not too late to benefit from first-mover advantage.

NMHC’s Sharon Wilson Geno (center) and NAA’s Robert Pinnegar (right) share their thoughts on industry issues during an Executive Summit panel moderated by Yardi’s Michael Tuer.

Yardi Executive Summit Special Report: AI in Multifamily

The slow adoption of AI in multifamily presents a real opportunity.

MHN Executive Council art featuring headshots of all the participants

MHN Executive Council: Are You Underprepared When It Comes to Managing Your Team?

Our experts share where today’s multifamily executives have some gaps in their leadership—and how they can fix it.

Headshots of host Denile Doyle and guest Kevin Owens

Management Diaries: 3 Questions Multifamily Operators Should Ask Before Automating

Arqline’s Kevin Owens chats with Denile Doyle about merging firms, leveraging automation and why aligning people and processes is harder than aligning the tech.

Checklist

The Consistency Trap: When ‘Fair’ Policies Create Unfair Risk

Relying solely on an algorithm could potentially create a real problem. Here’s what to look out for.

an interior courtyard at a multifamily community

Reconfiguring Property Management Operations With AI

HK Multifamily Management CEO Ajay Banga on integrating automation and digital tools to support scale, consistency and performance.

A screenshot from the webinar featuring Chris Bruen and Jay Parsons.

The K-Shaped Economy Comes for Multifamily

The industry is increasingly bifurcated by asset class and income, industry economist Jay Parsons observed at an NMHC webinar.

eaves San Marcos in San Marcos, Calif. for Earth Day 2026

Earth Day 2026: Sustainability Moves Into Daily Operations

Turning efficiency, resilience and resident comfort into measurable performance is key to making sustainability work in practice.

Rebecca Ely & Laura Valean

Mission Success: Scaling Impact Through Resident Services

In this podcast hosted by MHN’s Laura Valean, Rebecca Ely of Operation Pathways reflects on navigating leadership as a woman and driving change in affordable housing.