Operations & Technology

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Slashing Energy Waste With Smart Boiler Controls

Learn how smart and connected boiler controls can dramatically reduce energy waste, lower operating costs and improve occupant comfort in commercial and multifamily buildings without replacing existing equipment.

Suzann Silverman

Rent Concessions and Morning Cookies

In competitive markets, the favored concession isn’t going away. But layering on more doesn’t have to hurt your bottom line.

Illustration of a carrot and a stick with outreaching hands

Apartment Concessions Get a Makeover

Operators are moving beyond “one month free.”

Executives with tablet

Multifamily Rising Leaders Connect the Business

NAA’s 20 on the Rise honorees point to the next model of apartment leadership, where marketing, operations, technology and resident experience work in sync.

Construction team stock photo

The Lease-Up Oversight Many Multifamily Teams Discover Too Late

Planning for key access during the design phase of a multifamily development can shape how smoothly your community operates from day one.

Cortland company culture event

How to Build a Good Company Culture

Multifamily leaders share how companies can build stronger cultures through clearer expectations, consistent leadership and better feedback.

Hand putting a light bulb into a suggestion box

What Kind of Resident Feedback Is Really Useful Today?

It’s evolving way past annual surveys, helping multifamily operators enhance the resident experience and drive retention.

MHN Executive Council featuring headshots of the people in the article

MHN Executive Council: Biggest Fails—And How They Were Corrected

Everyone makes mistakes. It’s what you do after that counts.

The title card for MHN Tech Pulse Episode 2.

Tech Pulse: AI in Multifamily Construction

James Garner of RICS talks with MHN’s Matthew Kaufman about the ways AI is already changing construction—and how the field could be transformed in the future.