Try This Question for Hiring New Leasing Staff

Interviewing leasing agents can be hard. The questions that reference leasing skills may not be relevant to prior work experience. Try this question instead.

Digitally Streamlining the Leasing Process

Three concepts apartment operators can use to make leasing easier.

How to Market Your Community Through Storytelling

It’s not always facts and figures that will get potential renters interested in an apartment. Learn how to tell your community’s story.

Three Ways to Take Your Day Back!

If you’ve ever felt overwhelmed with everything you need to accomplish in a day, here are some tips that will help.

How to Empower and Keep Good Employees

Eight key factors that many property managers overlook.

Closing Deals Over the Phone: How It’s Done

The phone can be intimidating. Don’t let it be. It’s one of the most cost-effective and powerful tools at your disposal.

How to Use Video to Secure a Property Visit

For prospective residents, a video can save time and help the property manager build rapport. Here are four steps to creating an effective video.

33 Ways to Generate More Property Income

Multifamily Insiders recently reported its findings for the most common ancillary income types for apartment communities. But there are other ways to generate revenue while delivering value to your residents. Read on for Mike Whaling’s suggestions.

What Are the Top 10 Most Commonly Collected Types of Ancillary Income?

What are the most effective ways to make money at your community? Read on for the list.

When a Resident Starts Shopping Around, You Lose Control of the Renewal

Although it sounds hard-nosed, your biggest advantage in renewing residents may be their lack of knowledge of what else is out there.