Onboarding Residents: Tools to Recommend for Apartment Living
Successful property managers teach their residents how to live in their apartments.
Do you recommend that your resident have tools on hand? Successful property managers teach their residents how to live in their apartments. For many, they’ve not rented before or maybe it’s been a while, but either way they haven’t lived in your property yet. Setting up expectations for what they should need, what is going to happen and what the “rules” are will make the relationship with your resident much smoother. Many times people move into our communities and don’t have a single tool to their name or even what they are called or how to use them. This would be a great blog post or info sheet on your Resident Portal to help set your residents up for success. If you offer handyman services, you can tie this list into those services to let your residents know the extras they get just by living at your community!
Recommended Resident Tool Kit:
Phillips Head and Standard Screw Drivers There are two basic types of screwdrivers, with two different tips. The one with a tip like a line is a Standard, and the tip that looks like an “x” is a Phillips. You will want various sizes of these on hand, from the tiny ones that you might use to open a watch or tighten glasses screws, to one big enough to tighten the screws on the knobs on your dresser.