Do We Really Want Our Residents to Stay?
With turnover rates hovering in the 50 percent range, keeping people longer improves operating performance and adds cash to the bottom line.
Building A Preventive Maintenance System
This vital practice is one of the most underappreciated in property management.
Is a Promotion Really What You Want? 10 Questions to Ask Yourself
A promotion can be very rewarding, yet it can also lead to undue stress and disappointment. Here’s what you should consider.
Keep a Leasing Call Positive
Converting an inquiry to a sale, even when availability at your community is limited, could be just a step away.
Setting Employees Up for Onboarding Success
Are you asking new employees to call with any questions? You could be setting them up for failure.
3 Keys to Unlock a Marketing Plan
Steps to provide a balanced approach to supporting occupancy at a community.
Add a Newsletter to the Communication Toolbox
Tips for making the most of this underestimated resource.










