Closing Deals Over the Phone: How It’s Done
The phone can be intimidating. Don’t let it be. It’s one of the most cost-effective and powerful tools at your disposal.
How to Use Video to Secure a Property Visit
For prospective residents, a video can save time and help the property manager build rapport. Here are four steps to creating an effective video.
33 Ways to Generate More Property Income
Multifamily Insiders recently reported its findings for the most common ancillary income types for apartment communities. But there are other ways to generate revenue while delivering value to your residents. Read on for Mike Whaling’s suggestions.
What Are the Top 10 Most Commonly Collected Types of Ancillary Income?
What are the most effective ways to make money at your community? Read on for the list.
When a Resident Starts Shopping Around, You Lose Control of the Renewal
Although it sounds hard-nosed, your biggest advantage in renewing residents may be their lack of knowledge of what else is out there.
Service Animals vs. Assistance Animals: Know the Difference
Failing to understand the distinction between these two terms could result in costly and risky unintended consequences.
Positive Review Peril: 5 Steps to an Authentic Online Story
Human nature tells us a little skepticism is bound to seep in when something seems too good to be true.
The Top 10 Reasons a Leasing Professional Quits
What makes these valuable members of the team want to move on? Multifamily professionals share insights.
Property Manager: Jacks and Jills of All Trades
The secret to handling such a diverse lineup of responsibilities is to serve your community one resident at a time, with whatever hat you feel is most fitting.
The 2 Biggest Things That Stress Out Your Vendors
Are you in a good relationship with your vendors? Here are some tips to make sure you get the most out of your partnership.