Positive Review Peril: 5 Steps to an Authentic Online Story

Human nature tells us a little skepticism is bound to seep in when something seems too good to be true.

The Top 10 Reasons a Leasing Professional Quits

What makes these valuable members of the team want to move on? Multifamily professionals share insights.

Property Manager: Jacks and Jills of All Trades

The secret to handling such a diverse lineup of responsibilities is to serve your community one resident at a time, with whatever hat you feel is most fitting.

The 2 Biggest Things That Stress Out Your Vendors

Are you in a good relationship with your vendors? Here are some tips to make sure you get the most out of your partnership.

5 Ways to Create a Great Site Visit for Prospects

Too often, the potential resident’s meeting with the staff and tour of the community is treated as an afterthought. Here’s how to make that crucial marketing task more inviting.

Educate Maintenance Staff About Reasonable Modification Requests

Because residents might make these requests before contacting anyone in leasing or management, it is crucial for your maintenance team to be trained in how to correctly respond.

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