Operations & Technology

A photo of ButterflyMX's new QR code-activated control system in use.

ButterflyMX Launches QR Code-Activated Intercom System

The solution is the first of its kind in the industry, and is intended for budget-conscious owners, operators and developers.

Aerial view of an apartment complex and large parking lot

Multifamily Parking: A Rule Without Consequences Is Merely a Suggestion

A well-enforced policy reassures residents that their concerns are taken seriously and that everyone is held to the same standard.

A rendering of Pickard Chilton’s hypothetical conversion of 1633 Broadway, a New York City office building built in the 1970s, to multifamily. The redeveloped spaces, which include larger units, include enclosed private offices, which allow residents to work remotely without leaving their units. Rendering courtesy of Pickard Chilton

Understanding Your Residents: Remote Workforce

Renters who work from home have some very specific wants and needs. Here are some key factors for multifamily properties seeking to attract and retain them.

MHN Executive Council featuring Pietroforte, Love and Anderson

MHN Executive Council: Strategies to Incorporate Authenticity Into Your Resident Communication

Your renters want to hear from you, not AI. Here are some tips to personalize your messages.

Headshot of Patrick Hennessey

Will the Next Amenities War Be About Services?

Patrick Hennessey talks about why renters are turning towards this element of community operations.

Mission Success: HR’s Strategic Role in Shaping Company Culture

MidPen Housing’s Amy Steadman on creative problem-solving, meaningful connections, fresh perspectives and… laughter.

A person enjoying an outdoor movie with headphones in a serene environment.

Creative Summer Resident Events That Go Beyond the Basics

From wellness events to interactive experiences, here are six ideas to boost resident engagement and retention through the season.

An aerial photograph of Jacksonville Station, an apartment community in Warminster, Pa., with the community swimming pool in the foreground.

Multifamily Operators’ Guide to Cutting Cooling Costs

Best practices to run your apartments more efficiently and keep residents comfortable this summer.

Photo of apartment community Moderne The Lory of Greenway Village in Paducah, KY, managed by Lexerd Capital Management.”

Summer Turnover Prep for Property Managers

Why early planning is key to smoothly navigating this busy season.

Indoor common area with a couch, chairs and booth seating at At Park & Arbor, a 130-unit community in Old Tappan, N.J.

Designing Multifamily Communities for Summer Days and Nights

How apartment operators can style shared spaces for the warm-weather months.