Operations & Technology
Surveilling Security in Multifamily Properties
Surveillance cameras received a significant endorsement in 2025, becoming a legal security requirement for multifamily communities in certain jurisdictions across the country.
‘KPop Demon Hunters’ and You: On-Trend Event Ideas for Your Younger Residents
Ideas for your residents who are young and young at heart.
Rob Teel to Take Helm at Yardi
The longtime company executive will step into his new role in January.
Greystar Lands 11,000-Unit Management Deal
The coast-to-coast portfolio spans 10 markets.
Better Experiences: Why CX Is Your Brand’s Best Marketing Asset
Is customer experience multifamily marketers’ secret weapon? Melissa Brady of Fogelman Properties explains why.
‘Old School’ Is Back in Vogue: Timeless Customer Service Still Matters
Research shows that positive, authentic interactions are a major factor in building customer loyalty, often outweighing price or convenience.
Q&A: How New GSE Insurance Standards Will Disrupt the Market
Danielle Lombardo of WTW on how insurance brokers and real estate borrowers can navigate the stricter mandates.
Mission Success: Here’s How Easy It Is to Do Good
Roughly $473 billion worth of food is thrown away in the U.S. every year. Bridget Foley with Move for Hunger tells MHN’s Laura Valean what you can do to fight waste and feed the hungry.
MHN Executive Council: Even More Ways to Improve Resident Satisfaction
Practical tips for personal touchpoints and moments of connection.
If Your Tech Isn’t Built for Residents, It’s Working Against You
The truth is, the renter experience isn’t just about amenities. It’s about technology.