Guest Blog

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The Customer Service Paradigm Is Broken

Why you need to put your people first: a guest blog from Maria Pietroforte of Multifamily Insiders.

5 Spring Maintenance Jobs for Manufactured Housing Managers

Now is the time to refresh your your property. Here’s how.

“You Want Me To Do WHAT?” Controlling the Narrative With Your Competition

Why addressing your competition can actually be beneficial to you.

Increase Occupancy With Word-of-Mouth Referrals

The days of depending on advertisements to be your leading source of prospect traffic are long gone.

The Role of Social Recognition in Employee Retention

An effective social recognition program doesn’t happen without planning. 

Rental Housing Support Initiative: Mental Health Resources

The Mental Health Resource Library from the COVID-19 Rental Housing Support Initiative was created to help users navigate the pressures, challenges and unknowns of life during and after the pandemic.

COVID-19 Rental Housing Support Initiative

The support includes mental health resources and fact-based information on renting, legislative support for the industry, liability information and other tools.

Adding Up the Impact of Rent Concessions

While a concession can be a problem solver, there are financial implications that should be considered.

Is Association Involvement on Your 2021 Roadmap?

The power of personal relationships is immense, but all too often, this opportunity for professional growth is missed.

What Not to Say When Marketing Your Properties Online

Do’s and don’ts that will help you appeal to new residents and avoid pitfalls.