The Customer Service Paradigm Is Broken
Why you need to put your people first: a guest blog from Maria Pietroforte of Multifamily Insiders.
Too many leaders and companies are preoccupied with future results so that their team members “feel like a number.”
Continuing down that path is inherently damaging to employee motivation and your bottom line. It is not too late to develop an employee-first company culture! Identifying and owning what is broken, clears the path to putting your people first.

