Operations & Technology

the 2026 report

2026 Senior Living Trends: Demand Leads, Capital Reopens

With occupancy on the rise and new supply lagging, the sector enters 2026 on solid footing.

Headshots of George Ratiu and Laura Valean

NAA Insights: What Will Shape Multifamily in 2026?

Housing economist George Ratiu breaks down the trends that will impact the sector’s performance in this podcast hosted by MHN’s Laura Valean.

Reflections for 2026: What Would You Add?

As the year rushes to an end, it’s worth considering what the multifamily sector has to be thankful for—and what’s still ahead.

Pool deck at The Lydian a multifamily community in Chicago Ill.

Why AI Could Be a Property Manager’s New Best Friend

Experts weigh in on three major areas where AI can help in operations.

Young renters

Appealing to Prospective Renters: Cost Transparency and Speed

New surveys and federal data show renters prioritize total-cost transparency and fast, mobile-first service.

Piazza Alta, a community located in Philadelphia’s Northern Liberties neighborhood

How AI Recasts Multifamily Operations: Inside Post Brothers’ Playbook

The company’s co-COO explains how AI streamlines service and accelerates renewals without losing the human touch.

A photo of Kevin Donnelly speaking at OPTECH 2025.

OPTECH Special Report: New Guidelines for AI Ethics

The framework aims to unify the industry’s approach to ethical tech development.

A photo of a panel on tech strategies for small and midsize operators at OPTECH 2025.

OPTECH Special Report: Practical Applications of Tech

Sessions focused on how the industry can look beyond hype and adopt tech in a meaningful way.

A breakdown of the survey respondents' motivations for renting.

Renters’ Top Priorities Today 

How the economy, remote work and other major issues are reshaping the multifamily market.

Human and robot toughing with a lightbulb in between

Practical Applications of AI in Property Management

AI technology offers the potential to analyze vast amounts of data more quickly and efficiently than the human mind is capable.