Marketing

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Why Residents’ Voices Are Your Best Renewal Asset

By prioritizing authentic voices, operators can move beyond surface-level reputation management and toward something far more valuable.

Group of people holding sparklers on a rooftop.

In Defense of the Personality Hire

AI can handle the basic tasks. But it can’t entertain your residents.

Top Marketers: What Large Portfolios Know About Renter Behavior

Hillpointe’s Josh Draughn and MHN’s Corina Stef share insights that are shaping the next phase of leasing, marketing and resident engagement.

Spotlight on 3 Rising Stars in Multifamily Marketing

These leaders share how data, AI, storytelling and human connection are reshaping engagement and growth across the industry.

AIM 2026 fee transparency panel. Left to right: Brandy Daniel, BH Management; Brent Steiner, Engrain; Greg Benson, Greystar; Catriona Banks-Orosco, Reach by RentCafe; and Stuart Richens, Apartments.com.

AIM Special Report: Measurable Benefits of Fee Transparency

While regulatory pressures are growing, it’s not too late to benefit from first-mover advantage.

Anurag Sakhamuri of OpenAI

AIM Special Report: AI Takes Center Stage

The technology is changing at warp speed—and that has big implications for marketers.

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4 Strategies to Make Your Apartment Brand Pop in the AI Age

In a crowded field, here’s what works.

MHN Executive Council art featuring headshots of all the participants

MHN Executive Council: Are You Underprepared When It Comes to Managing Your Team?

Our experts share where today’s multifamily executives have some gaps in their leadership—and how they can fix it.

MHN Executive Council featuring headshots

MHN Executive Council: Multifamily Misconceptions (Part 2)

The “greedy landlord” and other false impressions.

headshot of Kelly Siegal, director of marketing at Greystar

Calibrating Multifamily Marketing for Performance

In this interview, Greystar’s Kelly Siegal discusses aligning marketing, operations and data to improve leasing outcomes and resident engagement.