Operations & Technology

MHN Executive Council featuring Pietroforte, Love and Anderson

MHN Executive Council: Strategies to Incorporate Authenticity Into Your Resident Communication

Your renters want to hear from you, not AI. Here are some tips to personalize your messages.

Headshot of Patrick Hennessey

Will the Next Amenities War Be About Services?

Patrick Hennessey talks about why renters are turning towards this element of community operations.

Mission Success: HR’s Strategic Role in Shaping Company Culture

MidPen Housing’s Amy Steadman on creative problem-solving, meaningful connections, fresh perspectives and… laughter.

A person enjoying an outdoor movie with headphones in a serene environment.

Creative Summer Resident Events That Go Beyond the Basics

From wellness events to interactive experiences, here are six ideas to boost resident engagement and retention through the season.

An aerial photograph of Jacksonville Station, an apartment community in Warminster, Pa., with the community swimming pool in the foreground.

Multifamily Operators’ Guide to Cutting Cooling Costs

Best practices to run your apartments more efficiently and keep residents comfortable this summer.

Photo of apartment community Moderne The Lory of Greenway Village in Paducah, KY, managed by Lexerd Capital Management.”

Summer Turnover Prep for Property Managers

Why early planning is key to smoothly navigating this busy season.

Indoor common area with a couch, chairs and booth seating at At Park & Arbor, a 130-unit community in Old Tappan, N.J.

Designing Multifamily Communities for Summer Days and Nights

How apartment operators can style shared spaces for the warm-weather months.

The Pryde, an LGBTQ+-oriented senior housing community in Boston

Safe Havens in Uncertain Times: Inside LGBTQ+ Senior Housing

A growing demand for inclusive housing is reshaping the landscape, despite political pressures and economic hurdles.

MHN Executive Council featuring McPeak, Love and Cook

MHN Executive Council: New Ways to Improve Resident Satisfaction

Looking to increase renewals at your community? Try these suggestions!

NAA Apartmentalize attendees

Apartmentalize Special Report: Smart Strategies for Stronger Teams

The event kicked off with insightful panel discussions to help property managers rethink AI, onboarding and investor communication.