Blog
Understanding Your Residents: The Renter by Choice
Why they pick apartments over ownership, and the qualities that can make renting preferable to carrying a mortgage.
Training for the Gray Areas: Addressing Age in Fair Housing Compliance
How to account for a group not mentioned in the Fair Housing Act.
Service With Sass, Heart and a Hint of Otis’ Cookies
Sometime after COVID, we all lost that spark. It’s time to bring it back!
Plenty of Women at the Table—Until the Table Gets Smaller
While the industry has made progress, there is still a long way to go.
‘KPop Demon Hunters’ and You: On-Trend Event Ideas for Your Younger Residents
Ideas for your residents who are young and young at heart.
Why Every Real Estate Professional Should Understand REITs
In today’s market, knowledge isn’t just power, it’s profitability.
‘Old School’ Is Back in Vogue: Timeless Customer Service Still Matters
Research shows that positive, authentic interactions are a major factor in building customer loyalty, often outweighing price or convenience.
If Your Tech Isn’t Built for Residents, It’s Working Against You
The truth is, the renter experience isn’t just about amenities. It’s about technology.
11 Ideas to Help Your Residents Beat the Heat
It’s hot out there! Here are some ideas for staying cool for the summer.
Why Fair Housing Applies to Maintenance, Too
Property managers who remain vigilant, transparent and fair in how they respond to repair needs are doing more than just protecting their communities—they’re also protecting their teams and organizations from legal risk.