Guest Blog

Top Tips to Give Residents Peace of Mind

Safety is one of your top priorities as a property manager. Compare your current practices to these recommendations.

How to Empower and Keep Good Employees

Eight key factors that many property managers overlook.

11 Things Great Property Managers Do

The qualities that every property management professional—and every great leader—needs to achieve excellence.

Closing Deals Over the Phone: How It’s Done

The phone can be intimidating. Don’t let it be. It’s one of the most cost-effective and powerful tools at your disposal.

How to Use Video to Secure a Property Visit

For prospective residents, a video can save time and help the property manager build rapport. Here are four steps to creating an effective video.

33 Ways to Generate More Property Income

Multifamily Insiders recently reported its findings for the most common ancillary income types for apartment communities. But there are other ways to generate revenue while delivering value to your residents. Read on for Mike Whaling’s suggestions.

Want Your Community to Stand Out? Don’t Name It This

A look at the 20 most commonly used property names across the U.S. highlights how some just aren’t enough to distinguish your property.

What Are the Top 10 Most Commonly Collected Types of Ancillary Income?

What are the most effective ways to make money at your community? Read on for the list.

Your Resident Has Started to Shop Around! Can We Stop It?

In general, we are used to prospects coming into our communities in the middle of their buying cycle. But with our existing residents, there is a possibility they never actually start shopping around.

When a Resident Starts Shopping Around, You Lose Control of the Renewal

Although it sounds hard-nosed, your biggest advantage in renewing residents may be their lack of knowledge of what else is out there.