1. Don’t let prospects enter units unattended
One of the most important rules in real estate is to know who is supposed to be in each unit. If strangers are walking around your properties, your residents might get uncomfortable.
Some property managers leave keys in a lockbox and give prospects the code. This isn’t a great way to show a property because you don’t know these prospects and can’t be there to answer their questions. If something were to happen to the property or a resident, you could be held responsible.
Bonus safety tip: Unless you’re using advanced self-guided tour technology, it’s safer and smarter for you or someone on your staff to be there.