“What Renters Want” With Jessica Fiur
3 Do’s and 3 Don’ts for Interacting With Pregnant Residents
Customer service is the name of the game for property managers and other employees who work onsite at a community.
Alexa in Apartments?
Virtual assistants, such as Amazon’s Alexa and Google Assistant, among others, are all the rage. Should they have a place in property management and leasing?
Do You Have the Amenities Residents Actually Want?
According to a report by NAA, these are the top community-wide amenities that renters are looking for. And you probably already have them.
4 Reputation Management Lessons from United Airlines’ Latest PR Disaster
There is a right way, and a wrong way, to deal with pr crises at a community. Don’t do what United Airlines did.
When a Picture is Worth a Thousand Words
Emojis should have a place in your apartment marketing. Are you using them?
4 Ways to Maintain a Work/Life Balance as a Property Manager
It’s important to separate yourself from work sometimes. But how?
What to Do When Multifamily Employees Date
A lot of couples meet at work. But what about when “work” is an apartment building?
What Property Managers Can Learn From the Abysmal Mariah Carey NYE Performance
Because even a hot mess can be a learning opportunity.
17 Simple Property Management Steps for a Better ’17
Little things go a long way to make residents happy!
How to Keep Your Employees Happy Over the Holidays [And Beyond]
Take care of your employees during the holidays. They are, after all, your most important resource.