“What Renters Want” With Jessica Fiur
Which Hogwarts House Do Your Residents Belong In?
The first Harry Potter book came out 20 years ago. To celebrate, let’s see where your residents would be sorted.
3 Do’s and 3 Don’ts for Interacting With Pregnant Residents
Customer service is the name of the game for property managers and other employees who work onsite at a community.
Alexa in Apartments?
Virtual assistants, such as Amazon’s Alexa and Google Assistant, among others, are all the rage. Should they have a place in property management and leasing?
Do You Have the Amenities Residents Actually Want?
According to a report by NAA, these are the top community-wide amenities that renters are looking for. And you probably already have them.
4 Reputation Management Lessons from United Airlines’ Latest PR Disaster
There is a right way, and a wrong way, to deal with pr crises at a community. Don’t do what United Airlines did.
When a Picture is Worth a Thousand Words
Emojis should have a place in your apartment marketing. Are you using them?
4 Ways to Maintain a Work/Life Balance as a Property Manager
It’s important to separate yourself from work sometimes. But how?
What to Do When Multifamily Employees Date
A lot of couples meet at work. But what about when “work” is an apartment building?
What Property Managers Can Learn From the Abysmal Mariah Carey NYE Performance
Because even a hot mess can be a learning opportunity.
17 Simple Property Management Steps for a Better ’17
Little things go a long way to make residents happy!