MHN’s Laura Valean talks with Jackie Kluger about fearless leadership, billion-dollar deals and the mindset that keeps her moving forward.
“Nothing is beneath you,” said Jacqueline Kluger in this month’s Mission Success: Women in Multifamily podcast episode.
Originally trained in hospitality management, Kluger began her career with Marriott before realizing she wanted to be on the ownership side of real estate. Since joining Philadelphia-based Post Brothers in 2018, she has helped close more than $1.4 billion in financing and $500 million in sales. Now serving as senior vice president of portfolio management, she oversees investor relations, financial planning, and reporting for the company’s 3,600-unit portfolio.
Kluger leads with communication, honesty and authenticity at the core of her approach. “People like to do business with people they enjoy interacting with,” she said. “It shouldn’t be strictly transactional.”
Her advice for women entering multifamily? Stay open to pivots. “Whatever you think your path is doesn’t mean it has to be that way. It’s interesting to learn new things,” she said.
READ ALSO: DEI in Real Estate
In this conversation with Multi-Housing News Senior Editor Laura Valean, Kluger reflects on the pivotal moments, mindset shifts and leadership lessons that have shaped her journey from hospitality to high-stakes real estate finance, and how embracing every opportunity, big or small, has defined her success.
Here’s what you’ll hear about:
- (0:50) Kluger’s educational background and early years in the field
- (2:03) Defining moments at Post Brothers
- (3:19) Her role within Post Brothers
- (4:27) What gives her confidence to move ahead
- (5:48) Her leadership style
- (6:45) Maintaining trust and transparency with business partners
- (9:31) Mentors and role models
- (10:54) Advice for women who want to grow in leadership roles
- (11:36) Balancing professional intensity with personal life and well-being
- (13:28) Her definition of success
- (14:59) Thoughts on the future of multifamily real estate
Follow, rate and review MHN’s podcasts on Apple Podcasts and Spotify, and don’t forget to subscribe to MHN’s recently relaunched YouTube channel!
