Managing the Uncertainties of Home Security

The process to replace and change mechanical key locks can be expensive and time consuming for both residents and property managers, making the switch to electronic access a more efficient option.

By Ann Matheis

Ann Matheis

Ann Matheis

From managing resident requests to maintaining facilities, multifamily property management is a multi-faceted job. Property managers benefit from solutions that help streamline the process—particularly when it comes to security, a chief concern for residents.

A recent Schlage survey conducted by Wakefield Research found that more than half of Americans have lost or misplaced the key to their home. In multifamily properties, the process to replace and change mechanical key locks can be expensive and time consuming for both residents and property managers. Likewise, missing keys at large increase security concerns as unauthorized guests could potentially gain access to the facility, posing a threat to residents and staff members.

Access Control

Recognizing these security concerns and operational inefficiencies, many property managers are considering implementing electronic access control systems that have features like offering activity reports, the ability to easily grant or revoke access as needed, and more. For example, Schlage Control™ Smart Locks provide solutions to increase efficiency and attract prospective residents, and also increase facility security as property managers can view a history of usage, update access as needed and more.

“Seeing these survey findings, it’s evident that safety and security are top concerns among consumers and property managers,” said Brad Aikin, electronics portfolio leader for Allegion. “As residents move in and out, it can be hard to make sure that the building is only accessible to those who are authorized. Ensuring residents are safe is a top priority and electronic access control systems offer many benefits to both residents and property managers and address the key concerns of safety and operational efficiency.”

In particular, the capacity to quickly update credential access streamlines operations as staff members and property managers no longer need to spend a significant amount of time or money on the rekeying process. Rather, if a resident loses their credential, the facility professional can simply revoke access and create another one without rekeying. Staff members can then focus their time on other operations of the facility, such as leasing apartments or assisting residents, which can lead to additional revenue and more satisfied residents. 

Smart Phone Savvy 

Additionally, the survey found 75 percent of Americans have felt uncertain about whether they locked their doors. This number increases to 83 percent among Millennials and 81 percent among parents. To help eliminate this concern, property managers may consider systems that are compatible with smart devices. The convenience of using a smart device to enter the building and unit as well as access amenities is appealing to potential residents who are interested in a property that provides the newest technology.

Managing a property can be extensive, and as a result, property managers and building owners are always looking for opportunities to decrease inefficiencies and solutions to help make the process easier. With this in mind, electronic access control systems increase operational efficiencies, boost the security of the building, and help residents feel safer and more confident in their decision to reside in the property.

Ann Matheis is the marketing director, multifamily for Allegion. For more information, visit

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