The ROI of Good Design
Architect Chris Schmitt on how quality architecture can reduce your ongoing operational costs.

Some view architectural design as simply a matter of aesthetics. Others understand it plays a far more strategic role. At its core, great design is a powerful asset that not only impresses visually but elevates property values, improves productivity, reduces expenses and reinforces brand identity.
Designing for property value and market appeal
A well-designed building speaks volumes before anyone steps inside. Thoughtful layouts, efficient functionality and a compelling visual identity set a property apart in a crowded market. For instance, buildings that champion energy efficiency and intelligent resource management—think sophisticated energy control systems, high-performance building envelopes and innovative lighting design—often command premium rents and faster sales. In some cases, these savvy investments can significantly enhance a property’s market appeal and financial performance compared to conventional structures.
And let’s be honest: When your property is the best dressed on the block, everyone takes notice. Mixed-use developments that seamlessly blend retail, office and residential spaces create vibrant, interconnected communities that attract both tenants and investors. It’s like hosting the ultimate block party. Everyone wants in.
Designing for productivity and well-being
Good design isn’t just a numbers game; it’s about people. Offices and educational spaces that harness natural light, ergonomic layouts and easy access to green space can boost productivity and reduce absenteeism. The World Green Building Council, as referenced by the Green Building Council of Australia, highlights that well-designed work environments incorporating features like daylighting, quality lighting and thermal comfort, along with improved indoor air quality, can lead to productivity gains, with some estimates suggesting improvements of up to 23 percent.
Workplaces should be designed to support the full spectrum of how employees interact, work and create—accommodating both those who thrive in collaborative settings and those who perform best in quiet, focused environments. From private nooks and team meeting rooms to wellness areas and social spaces, intentional and well-executed design is essential.
Now more than ever, workplace design plays a pivotal role in retaining talent, fostering productivity and encouraging connection—especially as the office competes with the flexibility of remote work. In health-care settings, patient-centered design not only hastens recovery times but also cuts down on errors, ultimately improving satisfaction for both patients and staff, increasing employee retention and encouraging return visits. In short, when you design spaces with human well-being in mind, everybody wins. Employees work better, and even your bottom line gets an extra pep in its step.
Designing for efficiency
Sure, premium construction isn’t cheap. High-performance envelopes, energy-efficient HVAC systems and smart-building technologies add to the initial bill. But these aren’t just fancy extras. They’re strategic investments that pay off over time. A building constructed with durability and efficiency in mind is less likely to need unexpected repairs or suffer from energy waste down the road. Studies consistently show that most of a facility’s long-term ownership costs stem from ongoing operations.
The U.S. General Services Administration, for instance, emphasizes through its Life Cycle Cost Analysis that operating expenses—especially energy costs—are the predominant drivers of a building’s total cost over its lifespan. In fact, energy alone often accounts for 20 to 30 percent of these operational expenditures. In other words, spending a little more upfront is like investing in a high-quality tool: You pay a bit more at first, but its superior performance and durability save you money in the long run (and it gets the job done right every time).
Designing for your brand
Your building is more than just bricks and mortar. It’s a tangible expression of your brand. A striking, well-conceived space communicates your values and commitment to quality. Think of standout examples like the inviting interiors of a beloved local café or a boutique hotel where every detail beckons you to stay awhile. These aren’t merely structures; they serve as ambassadors for your brand. A thoughtfully designed environment elevates customer experience, draws in discerning visitors and gives you a competitive edge. In today’s market, a building that looks as good as it performs can be a powerful differentiator.
Designing for the long term
While the initial cost of design and construction can be higher, the long-term benefits—reduced maintenance, lower operational expenses and enhanced energy efficiency—often more than justify that investment. Good design can be both a bold statement and an enduring asset that delivers financial and operational rewards over time. Much like a fine wine that improves with time, a well-designed building continues to pay dividends for years to come.
Chris Schmitt is co-founder & principal of architecture at RoehrSchmitt Architecture.

