With any new technology, there is often fear about whether that technology will ultimately cost people their jobs, and the rise of self-guided tours is no different. However, roll-outs of this new technology has a great opportunity to work with leasing consultants, not against them.
Before I dig into the solutions provided by self-guided tours, let’s first face the fear. I asked a Facebook group for property managers if they were interested in implementing self-guided tours. The overall results came out to 145 saying “no” and 130 saying “yes.”
Now, to be fair, just because someone says “no,” it doesn’t mean they are saying no out of fear of losing their job. For example, some had concerns about security relating to unsupervised strangers walking around the community.