Telecommuting is a popular option for many employees, so some of your residents could be working from their apartments. Does your community offer what they need? MHN and Kingsley Associates partnered to find out what renters think about working from home.
“Maintenance is great! They always go above and beyond by calling me before they come fix anything. I work from home a lot, and I appreciate the call so I can ensure I’m not on the phone with a client.” —Los Angeles
“The only reason I am not leasing here is because I need to have a dedicated space to work from home. Unfortunately, the two bedroom was out of my budget. If that changes in the next nice months, I will definitely consider joining your squad because the place is beautiful!” —Phoenix
“I think it would be much better for the residents if you batched maintenance visits together, making less frequent disruptions. I work from home and have to stay at a hotel every time you schedule a mandated visit from maintenance.” —Santa Monica, Calif.
“Cell service near the apartment is really patchy so we rely on Wi-Fi to make calls, watch TV and work from home. However, even the Wi-Fi struggles sometimes. It’s been the biggest problem living here and might be the reason we leave.” —Houston
“There is too much noise at times. For example, dogs bark way too much throughout the day. It particularly becomes an issue if you’re teleworking. Also, the environment is changing from professional clients to a college market.” —Irving, Texas
“The cell service here is really bad, so I cannot work remotely since I cannot make conference calls or personal calls. I would like to know if this is going to be addressed and when I can expect to have better cell service.” —Irving, Texas
“The living room is small and there is no space for me to set up a home office area. However, the other community we looked at has a built-in desk area for me to work from home, which is very convenient. It came down to the space when we decided to rent at the other place.” —Kyle, Texas
“As the building continues to upgrade apartments, the construction noise can be a bit of a problem. I work from home, so I have to deal with it more than most.” —Chicago
“Keep ink and paper in the printer and maybe even add an additional printer in the business center. Those of us that work from home could really benefit from it. We pay enough to keep ink in the printers.” —Fort Worth, Texas
“We need a system so that I wouldn’t have to be at home to accept a large package. Even one day wait time would be enough so I wouldn’t have to feel obligated to work from home just to pick up packages.” —San Mateo, Calif.
“We need Wi-Fi in the common areas. I work remotely and would love the option to be able to use the living areas during the day for work.” —Shrewsbury, Mass.
“There should be availability of LAN connectivity. Wi-Fi only is not an acceptable business solution for work-from-home residents. Direct, wired connections and access points in rooms should be essential items.” —Raleigh, N.C.
“I like the resort-style living. I work from home, so having great amenities makes it easy to get out of my apartment without actually having to leave and go somewhere else.” —Salt Lake City
“An office or study area would be nice. I know not all residents are students, but a nice quiet area to read, work from home or study would be nice.” —Kansas City
“We need improved cell phone service. Our calls are dropped regularly and both my roommate and I often work from home. This is a big deal.” —Denver