Unlocking Financial Mobility Through Rent Reporting

Affordable housing providers can help renters build lasting financial security, according to NHP’s Carlos Gonzales and Esusu’s Wemimo Abbey.

Wemimo Abbey (left headshot) and Carlos Gonzalez (right headshot)
Wemimo Abbey and Carlos Gonzales

Millions of U.S. renters, particularly low-income and minority households, face a persistent barrier to economic mobility—the absence of a credit score. Roughly 26 million Americans are “credit invisible,” meaning they have no credit file with the three major credit bureaus.

This lack of credit history restricts access to affordable financing, limits housing choices and can add tens of thousands of dollars in lifetime interest costs. A study by Self Financial estimates that a poor or absent credit score can cost the average American $130,461 in extra interest payments—a penalty that disproportionately affects financially vulnerable communities.

Closing the gap

Historically, while missed rent payments negatively impacted credit, on-time payments were rarely reported—excluding millions from building credit through their largest monthly expense.

Fintech platforms address this inequity by reporting on-time rent payments to major credit bureaus, converting monthly rent into a powerful credit-building tool. It is estimated that this reporting could unlock $4.1 trillion in economic potential, generate significant tax revenue and boost U.S. GDP.

NHPF’s model for integration

The NHP Foundation integrated Esusu’s rent reporting platform into its broader financial inclusion strategy, achieving measurable results:
• 4,990 residents enrolled
• 1,038 residents established a credit score for the first time
• 63 percent improved their score
• Average credit score increase: 51 points
• 1 in 9 participants moved from subprime to prime credit tiers, unlocking access to affordable loans, mortgages and credit cards

Pairing technology with resident services

NHPF’s resident services subsidiary, Operation Pathways, supports the program by providing financial coaching, rental assistance and wellness resources. This human-centered approach ensures residents not only improve their credit but also use it strategically.

Through the program, more than $216,000 in rental assistance has been distributed, helping residents avoid eviction and maintain housing stability.

At Bayview Towers in Stamford, Conn., resident Ethel Collins, a senior with no prior credit history, enrolled in rent reporting. Within months, her score rose significantly, allowing her to secure her first credit card. This increased access enables her to manage expenses more flexibly and plan for the future.

States including California, New York and Colorado are advancing legislation to support or mandate rent reporting in affordable housing. These initiatives recognize credit access as a key driver of economic equity and community stability.

Best practices for affordable housing providers

  • Make Rent a Credit-Building Asset. Reporting on-time rent payments turns an unavoidable monthly expense into an opportunity for residents to build financial stability.
  • Use a “Do No Harm” Reporting Policy. Adopt an opt-out model that reports only positive payment data to protect residents and maximize participation.
  • Combine Technology with On-site Support. Resident services amplify the benefits of credit reporting, ensuring that gains translate into long-term financial health.

Rent reporting is more than a financial tool—it’s a catalyst for economic inclusion. By pairing equitable fintech solutions with resident support, affordable housing providers can help renters overcome systemic barriers, avoid predatory lending and build a foundation for lasting financial security.