December 31, 2023
FirstService Residential’s Marc Kotler discusses how developers can benefit from consulting with property managers during the pre-development phase of a new project.

Marc Kotler. Image courtesy of FirstService Residential
Welcome to Management Diaries, MHN’s podcast on multifamily property management. In this episode, Denile Doyle talks with Marc Kotler, president of the New Development Group at FirstService Residential.
As a 25-year property management veteran, Kotler helps developers maximize the value and marketability of new multifamily developments, advising them in areas including planning and design, amenity programming, financial and budget recommendations, and operations.
Here’s a sample of the topics covered:
- The value of educating developers on how a building operates (3:37)
- The pro forma budget as a window into a project’s profitability (5:50)
- Choosing the right amenities and activating them (10:00)
- The correlation between resident experience and building reputation (12:57)
- The importance of regular communication with all stakeholders to keep projects moving forward (17:21)
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