IvyLee Rosario is a Senior Associate Editor for Commercial Property Executive and Multi-Housing News. She has a background in Journalism and joined the team in 2016. She produces the MHN Daily newsletter, manages byline content, oversees the Research Center for both brands and hosts the Multifamily's Top Marketers podcast. Connect with her here—Twitter: @IvyLeeRosario and LinkedIn: https://www.linkedin.com/in/ivyleerosario/

Retention Through Maintenance Relationships

Today’s renters want more than a skilled technician who replaces the faucet quickly—they want a skilled technician with a friendly smile. Below are some ways multifamily operators can prepare maintenance staff to build meaningful partnerships with residents.

Brooklyn Community Lands $92M

Greystone Bassuk arranged the 10-year permanent loan with Union Bank on behalf of The Hudson Cos. for The Parkline, a 254-unit building located in Prospect Lefferts Gardens.

MA Affordable Housing Project Lands $23M

MassHousing arranged the financing through JP Morgan Chase on behalf of Just-A-Start for the renovation and reconstruction of 112 affordable units in Cambridge, Mass.

JV Snags 28-Property Portfolio in Sunbelt Region

Acting on behalf of Carroll Multifamily Real Estate Fund V, Carroll Organization and PGIM Real Estate purchased the assets from affiliates of Lone Star Funds.

MG Properties Acquires 2 WA Assets for $133M

The company purchased Beaumont in Woodinville from Guardian Life Insurance Co. and Newberry Square in Lynwood from Fairfield Residential. Totaling 467 units, both communities will undergo interior and exterior renovations.

Affordable MD Townhomes Undergoing $14M Rehab

Seventy-five of the units in Scotland Community will receive both interior and exterior renovations, with funds provided by the Low Income Housing Tax Credit.

Blaze Partners, Bailard Snap Up Atlanta Apartments

LIV Development completed 1760 Apartment Homes in Lawrenceville, Ga., earlier this year. The community includes 239 units and amenities such as a cyber cafe with a coffee bar and a Cross Fit training area.

Greystar Project Blooms on Texas Lakefront

Designed by Meeks + Partners, Elan Flower Mound will comprise 420 rental units, 40 townhomes and 15,000 square feet of retail north of Dallas.

Two Roads Breaks Ground on Miami Luxury Condos

Scheduled for completion in 2019, the 57-story Elysee Miami will offer 100 units, and amenities on the seventh and 30th floors.

Security Properties Snags $81M OR Community

In a joint venture with Cigna Investment Management, the company purchased Arbor Heights, a 348-unit Class A garden-style community. This purchase marks the partners’ fourth acquisition.