Arcadia to Adopt Yardi’s Online Payment System That Enables Rent Payment with Credit Card or ACH

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By Anuradha Kher, Online News EditorSanta Barbara, Calif.–Arcadia Management Group Inc, has purchased Yardi Portal to expand its tenants’ rent payment options and enable online work orders. Arcadia and Yardi are collaborating to implement the Portal. “Letting our residents pay rent online by credit card or ACH will set us apart by giving our residents […]

By Anuradha Kher, Online News EditorSanta Barbara, Calif.–Arcadia Management Group Inc, has purchased Yardi Portal to expand its tenants’ rent payment options and enable online work orders. Arcadia and Yardi are collaborating to implement the Portal. “Letting our residents pay rent online by credit card or ACH will set us apart by giving our residents another option for meeting their obligations in a difficult market,” says Gary Shaw, Arcadia’s president. “Many tenants prefer this option because they can take advantage of credit card reward programs, and it maximizes our cash flow with faster rent payment processing.” He adds, “Residents will also be able to place work orders online, at their convenience. This will save them time and streamline the entire work order process for our staff.” Portal will also make Arcadia one of the few commercial management companies that enables residents to manage their accounts online. They can view their ledgers, update their records, confirm that their payments were received, and check work order status. Arcadia has been using Yardi Voyager to manage its portfolio since 2005. “Before we started using Voyager, we tracked hundreds of tenant insurance certificates manually, which is a very labor-intensive process. Voyager, which tracks expiration dates and auto-generates reminder letters, saves us one or two weeks of work per month.”

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