NWP Enables Cash Payments for Residents Through Western Union

By Anuradha Kher, Online News EditorIrvine, Calif.–NWP Services Corp. (NWP) will team with Western Union Global Payment Services, an operating division of The Western Union Co., to offer a new Pay by Cash payment feature, which will become part of NWP’s Resident ePay service for the multifamily industry. The service will enable residents to pay both rent and utility bills in person at more than 44,000 Western Union Agent locations in the U.S.   NWP currently offers billing and payment transaction support services including resident rent and utility billing, electronic rent payment and utility management services.   “More walk-in payment locations mean that apartment residents who prefer paying their rent in cash will have a quick and convenient payment option,” says Andrea Tucker, Product Manager for NWP’s Resident ePay service. “Many Western Union Agent locations are in grocery and convenience stores and other locations that residents may already frequent on a regular basis to shop or pay other bills.” NWP’s Pay by Cash requirements for interfacing with various property management software programs address partial payment and eviction issues that challenge property managers. Residents using Pay by Cash do not need to obtain a printed authorization document from the leasing office making it possible to pay rent and other lease related charges when and where it is most convenient for them. Resident ePay includes a full suite of electronic payment features including check scanning for both personal checks and Check21 payments including Money Orders, online check payments for rent, utility and other lease related payments and Credit Card Payments. “NWP complements Western Union’s other person-to-person payment services and is consistent with our vision of providing a broad range of payment and processing choices to our resident base in the multifamily housing market,” says Jim Charles, senior vice president of product management and engineering for NWP. “We are well-positioned with Western Union Global Payment Services to assist the apartment communities we serve in affordable housing, conventional, student housing, and other markets to provide another convenience to our customer’s residents.”