New Website Bridges Communications Gap Between Managers and Residents

By Erika Schnitzer, Associate EditorHouston—Tenanttxt.com recently launched a Website that allows multifamily property managers to send alerts to residents via text message or email.“The idea came from being an apartment renter,” Daniel Ellis, founder of tenanttxt.com, tells MHN. “I have been living in apartments my whole life and noticed the lack of communication between management and renter when community problems arise.”Property managers at communities of any size can send an alert informing residents of maintenance repairs, criminal activity, or community events.Messages can be sent out to residents, maintenance staff, office staff and potential residents, based upon which subscription plan a community chooses to implement.As Ellis asserts, posting flyers and calling residents to inform them of any community affair takes time and money, but “a quick email or text will get the message across and will save time and money by not printing and using all the paper and ink.”Plans range from $25 to $99 per month per property, depending on how many lists a property manager chooses to maintain. With all plans, managers can send an unlimited number of texts and emails each month.Currently 5,000 units in Houston, San Antonio and Atlanta are currently using tenanttxt.com, notes Ellis. However, the site works nationwide and Ellis is in the process of expanding internationally, he says.