Creating a Culture of Customer Service
February 1, 2016
Bert de Alejo, senior director/partner at Avesta, shares his views about raising the level of customer service delivered to apartment consumers.
Bert de Alejo, senior director/partner at Avesta, shares his views about raising the level of customer service delivered to apartment consumers. Thinking outside the box, Avesta has incorporated best practices gleaned from a variety of customer service experts such as luxury hotel and resort brand Ritz Carlton and fast food favorite Chick-fil-A.
