The standard response usually includes a question about when their lease ends. We explain either the 30 or 60 day lease termination notice. If its appropriate we review the lease break policy. We end with a closing remark that the notice must be in writing. And remind the resident to include the forwarding address to comply with state/local security deposit laws as well as lease compliance.
This is probably just one of dozens of calls received on a busy morning. The event is not particularly memorable. Unless you’re the resident making the call. Not exactly, a fond farewell to a valued resident.