MHN teamed up with research and consulting services firm Kingsley Associates this month to find out what renters think about their kitchens. There are many factors that affect a person’s satisfaction when it comes to this essential facet of living. These include the quality and functionality of amenities, the age and style of finishes, and the size of the space itself, especially with respect to the overall rent the resident is paying. Needless to say, property owners and managers should be cognizant of the effectiveness of their kitchen layouts and keep tabs on what’s in style. Also, maintaining the infrastructure throughout the property that supports kitchen use is a constant necessity, one that cannot be neglected. At the end of the day, basic upkeep before new tenants move in and updating when trends shift will keep you in the game for resident satisfaction.
“I am surprised and puzzled that a high-end community like this does not provide microwaves in each unit.” —Irving, Texas”I would suggest doing a final walkthrough of all apartments before the resident moves in to ensure cleanliness. The last thing someone wants to deal with is cleaning up someone else’s dirt off of their kitchen counters and floor.” —Westminister, Colo.
“My only complaint is that the kitchen is very cramped, but I don’t mind since the rent is reasonable.” —Corte Madera, Calif.
“Make a priority of updating the cabinets, counter-tops, and appliances in every kitchen apartment.” If updates are made, the tenants will be willing to pay more.” —Decatur, Ga.
“I was concerned when my kitchen sink was overflowing for three hours straight because the building’s pipes were clogged. I was very upset that I had to spend that much time cleaning up the mess that I didn’t make.” —Arlington, Va.
“Rent is too expensive for the quality and size of the apartment! I have been on boats with bigger kitchens!” —Irvine, Calif.
“It would be nice to have more modern kitchens. My current kitchen is completely white laminate and difficult to keep clean and unstained.” —North Potomac, Md.
“The kitchen appliances (dishwasher and stove) are very old. Replacing them with updated appliance would drastically change my opinion about the quality of what I receive for the money we pay.” —Culver City, Calif.
“I would happily pay a bit more in rent to have a hard-surface counter—it does not have to be granite; even a decent laminate would be a big improvement.” —Lawrenceville, N.J.
“Just yesterday the garbage disposal failed for good, and the kitchen faucet has gotten worse. I wish to have all appliances and faucets working properly, all at one time.” —Rancho Cucamonga, Calif.