The Shift From High-Touch to High-Tech in Multifamily

Learn why multifamily is shifting from high-touch to high-tech and how to benefit from it.

For nearly a century, the secret to generating market rents in multifamily was by offering high-touch amenities. These included 24/7 concierge and on-premises services such as house cleaning and maintenance, often requiring a large staff of upfront investment. Thanks to new technologies, however, owners, developers, and property managers can now merge high-tech with high-touch to provide a world-class living experience — without the need for a large workforce or capital investment.

Download this 8-page white paper to learn how we got here, what caused this shift, and where we will be 10 years from now.

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