SatisFacts New Hires and Promotions

Lutherville, Md.—Resident feedback provider SatisFacts has announced a number of new hires and promotions.

Joe Summers has joined SatisFacts as vice president of sales/East Region. He previously served as account and sales management executives with CallSource, Valet Waste and Primedia (HPC). In a related announcement, Jeff Proebstle has been promoted to senior vice president of sales, where he will oversee the company’s national sales organization. He joined SatisFacts in 2005, and has been responsible for building and overseeing the company’s national sales effort.  In addition, Brian Barfield has been promoted to regional vice president of sales/Southeast.

Lia Nichole Smith has joined SatisFacts as vice president of education and consulting.  After being responsible for training 1,000 customer care representatives at Nextel Communications, Smith began her property management career with Lincoln Property Co. In 2006, she became director of training and marketing for SPM Property Management, a 14,000-plus unit portfolio; in this position, she created the SPM Academy and a Learning Management System, as well as developed and managed SPM’s resident feedback program. In a related change, Jen Piccotti has been promoted to senior vice president of education and consulting.

Nick Leonhardt has been hired as a software developer for SatisFacts. He will support SatisFacts’ CTO, Rob Trainer, in managing and enhancing the company’s feedback and reporting systems. Prior to joining SatisFacts, his experience included programming responsibilities for a medical research facility systems provider, as well as website design for an automotive industry systems provider.

Kiera Davis has also joined SatisFacts as an account coordinator. Davis’ prior experience included sales support for the Baltimore Sun’s Media Group; in addition, she has two years experience in property management as a leasing and marketing specialist. In her role with SatisFacts, Davis will support the national sales team, serving as liaison between clients and the company’s operations department.