Pinnacle Selects Conservice to Provide Utility Billing Services

By Anuradha Kher, Online News EditorSeattle–Pinnacle has selected Conservice, a provider of utility management and billing for the multifamily market, as its preferred national provider of utility services across all business segments. Pinnacle, a third-party fee management company, completed an extensive evaluation of companies in the utility billing market and analyzed over a dozen criteria for these companies including ease of use, technological innovations, customer service, regulatory expertise and data integration capabilities. Pinnacle’s five-year agreement with Conservice includes data integration services, utility billing to residents, resident access to Pinnacle’s web-portal, installation and maintenance of utility submeters and additional programs and services specifically customized for Pinnacle. “Conservice allows for full integration with our property management software and frees up our employees’ time to concentrate more on leasing units, ultimately increasing our bottom line,” said Eric Kelley, purchasing manager for Pinnacle.