FetchFans Implements Live Apartment Chat
- Apr 21, 2011
Atlanta–Fetch Plus, provider of Fan Pages on Facebook, has licensed apartment chat from Contact At Once!, provider of apartment chat software that moves online lookers into live conversations with rental properties, enabling prospective renters and current tenants to browse Facebook Fan pages and connect instantly with property representatives, ask questions and gain answers. Property management companies offer live chat on their apartment websites and Facebook Fan Pages as a way to increase the number of interactions between themselves and consumers, which result in greater communication with existing residents and more opportunities for prospective renters to inquire, schedule appointments and sign new leases.
Facebook Fan Pages are a social destination point where residents and apartment seekers can learn about and interact with apartment communities. Adding property chat from Contact At Once! helps to further personalize the online social experience by allowing visitors to readily engage with apartment communities. Visitors are welcomed by a chat greeting letting them know that someone is online and available to answer their questions. When an online visitor clicks on a chat button, a window opens to display the actual name and photo of the property agent who has chosen to respond.