Corvias Military Living Receives Top Honors in Resident Satisfaction
- Mar 18, 2015
East Greenwich, R.I.—Corvias Military Living, the military housing division of Corvias Group, announced that it earned the highest resident satisfaction score for 2014 among companies with portfolios larger than 10,000 units from SatisFacts. This award marks the seventh year in a row that Corvias has ranked first nationally in the SatisFacts Annual Resident Survey, and the eighth consecutive year it has achieved the Superior Company Score award.
Out of a possible 5.00 score, Corvias Military Living residents gave the company a 4.29 in the 2014 survey. Corvias earned the Superior Service distinction at 32 of the military communities the company manages throughout the country with a score of 4.0 to 4.49. Eight communities earned the highest honors, Exceptional Service achievement, with a score of 4.5 or above, highlighted by Randolph Pointe’s score of 4.79.
The SatisFacts survey is a resident relationship management service for a variety of multifamily property management companies in different sectors, including military. Over 300 different firms were evaluated by their residents in the 2014 survey interviews, which are voluntary and conducted at random over the phone and online.
Corvias’ military housing portfolio is comprised of almost 25,000 homes on more than 10,000 acres of land across 13 Army and Air Force installations from Alaska to Florida. As part of their efforts to continuously improve quality of life for service members and their families, the company has renovated 11,474 and built 7,442 homes and 30 community centers over the last 12 years.