Cordova, Tenn.–Located in the busy suburb of Cordova just outside Memphis, Tenn.–and far enough from the major roads that residents aren’t disturbed by urban noise and street traffic–the Registry at Wolfchase is a large property owned and managed by ALCO. The 500 units are set amidst lush tropical landscaping. The groundskeeper clearly delights in his job and the ALCO property management team takes great pride in ensuring curb appeal not only at the entrance but throughout every corner of the property.
Perhaps the most stunning feature of the Registry is the resort style swimming pool that stretches the length of the interior circular courtyard. The courtyard itself is located next to a state of the art fitness center and boasts a spacious volleyball sand pit and an endlessly entertaining playground for the kids. Tennis courts, barbecues, and an elegant spa ringed with vine-shaded tables provide opportunities for quality lounge time. The quiet charm of this gated community is irresistible.
Location, landscaping and amenities converge to attract residents, and as a result the community is nearly full. It is composed of a diverse mix of international residents and transplants from all over the U.S. The property offers one-, two- and three-bedroom apartments, some with fireplaces and all very spacious. All units have washer/dryer connections and energy-efficient appliances that make living at The Registry friendly to the wallet.
Another popular feature is daily breakfast service for residents on the go. The management team also hosts a resident night at the nearby bowling alley. And the Registry is close to the neighborhood community center as well as the library. Over the years the residents have donated items for Toys for Tots, the Angel Tree and food donations for The Metropolitan Inter-faith Association (MIFA). Residents are responsive and happy to make donations and this lends to the neighborhood feel of the property. One year the resident children were invited to the property management office where they made surprise gifts for their parents. Knowing the neighbors and making friends on-site helps resident retention. The staff also provides all residents with attention and respect which further solidifies long-term residency.
Residents of the Registry consistently cite the high standards and excellent service. The Lead Maintenance Technician has a warm rapport with residents. Since maintenance issues are one of the main reasons why people move industry-wide, the management team knows that providing reliable service will always pay off. ALCO is training all the staff in Resident Retention and Communication. Their goal for 2011 is communication with residents, employees and neighboring businesses. The staff goes the extra mile to make residents feel that The Registry at Wolfchase is an especially desirable place to call home.