Shawn Reynolds, director of training at Morgan Communities, shared tips on increasing engagement and retention, speaking at the recent 2017 NAA Education Conference and Exposition.
Takeaways from the recent CFAA Rental Housing Conference panel “Corporate Culture – Pull, Don’t Push” and “Data in Performance Evaluation," presented by experts from M&R Properties and Killam REIT.
Jared Miller explains how to make an organization run smoothly and efficiently, drawing on his experience at companies such as Lane, RedPeak, Bainbridge and his current position at Homestead Development Partners.
Customer service is the name of the game for property managers and other employees who work onsite at a community. Here are tips on how to show respect, be helpful and say the right thing to an expectant mom.
There are new developments popping up all over the country. The right kind of customer service can make all the difference. Here are some best practices to improve your relationship with residents.
