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Directory of Resident Screening and Payment Software Providers
Published: December 03, 2007
Providers of resident screening and payment software provide important tools for the multi-housing industry. Compiled by Multi-Housing News, this directory is designed to simplify the selection process, inviting each provider to share their product's performance edge and its key features.
Click here to purchase this listing in an Excel format.
Credit Retriever TransUnion Rental Screening Solutions
5889 South Greenwood Plaza Blvd., Suite 201, Greenwood Village, CO 80111
888-966-8607/303-389-6361 (fax)
www.creditretriever.com
Key Multifamily Contact: Jessica Cramer, 303-785-8530, jcramer@creditretriever.com
IN THEIR OWN WORDS
Key Features:
1. RentBridge - only company that reports rental payments to the credit bureau
2. Foreclosures - allows you to include or exclude foreclosures during the scoring process
3. High Risk - customized alerts if the applicant has any unpaid rental collections
4. Quick Lease - online automated document generation service for your leases and forms
5. Customer Service - unparalleled customer service with each customer assigned an account specialist
Product's Performance Edge: CreditRetriever's powerful screening solution combines current consumer credit data with an industry-specific scoring model to help you approve more qualified applicants and improve your ROI with lower vacancy rates, less bad debt and fewer walkaways. CreditRetriever is a direct source for National Criminal Data with over 1 billion criminal records.
Domin-8 Enterprise Solutions
4660 Duke Drive, Suite 210, Cincinnati, OH 45040
800-236-1596/ 513-492-5821 (fax)
www.domin-8.com
Key Multifamily Contact: Larry Newcomer, 513-492-5813, lnewcomer@domin-8.com
Online Service: Domin-8 Background Screening
IN THEIR OWN WORDS
Key Features:
1. Totally integrated with many popular property management software solutions
2. Delivers a screening decision based on your company's business rules
3. Can actually enforce your business rules by not allowing a declined applicant to be "moved-in" in the property management system
4. Advanced and basic screening options available
5. Credit, criminal and eviction records searches
Product's Performance Edge: Domin-8 Background Screening is the only service that is totally integrated with many popular property management software solutions, including: ManagementPlus, RealPropertyPlus, Manage-IT Plus, PropertyManagerEdge (PMEdge), RentRight, Tenant Pro 7, i-CAM and Spectra. Integration means no rekeying data and enforcement of your business rules.
First Advantage SafeRent
7300 Westmore Road, Suite 3, Rockville, MD 20850-5223
800-999-0350/301-881-6703 (fax)
www.FADVSafeRent.com
Key Multifamily Contact: Monte Jones, vice president of sales, 888-881-3400, mjones@FADVSafeRent.com
Online Service: RegistryINSIGHT
IN THEIR OWN WORDS
Key Features:
1. A comprehensive leasing decision service that includes an objective lease decision score, criminal search services and a management reporting suite
2. Provides property owners visibility into applicant behavior and key business performance indicators
3. An accept/decline/conditional decision based on standards you set
4. The industry's only results-based statistical scoring model
5. Exclusive access to the industry's largest database of landlord-tenant records
Product's Performance Edge: First Advantage SafeRent presents comprehensive leasing decision service to the multifamily housing industry. RegistryINSIGHT combines the most essential screening services into one powerful easy-to-use decision tool. It's simply the most complete picture you can get of potential residents.
Kroll Factual Data
5200 Hahns Peak Drive, Loveland, CO, 80538
800-929-3400, ext. 265/800-929-3297 (fax)
www.krollfactualdata.com
Key Multifamily Contact: Kit Baker-Carr
IN THEIR OWN WORDS
Key Features:
1. Industry's only rules-based model customizable per property
2. Fraud search gives users real time risk-scored data on applicant
3. Easy to read, yet detailed reports are the industry's best
4. Client driven management reports allow users to drill down on data
5. Easily amend or supplement applicant data for more accurate reports
Product's Performance Edge: Resident Qualifier is the only scoring method utilizing a rules-based model that allows users to amend, correct or supplement applicant information. Leasing recommendations may be tailored to fit changing market conditions, occupancy and bad debt models - approving more applicants without increasing risk.
On-Site.com
2465 Latham St., Suite 301, Mountain View, CA 94040
888-556-6748/877-329-6674 (fax)
www.on-site.com
Key Multifamily Contact: Josh Romoff, director of sales, 866-566-7483, josh@on-site.com
Online Service: Rental Express
IN THEIR OWN WORDS
Key Features:
1. Built-in Apply Now feature opens your online rental offices, 24/7
2. Results personalized to each community's priorities - not "one-size-fits-all"
3. Built-in lease form generation saves time and enforces your renting policies
4. Support open 12 hours a day, including dedicated Renter Relations hotline
5. Integration with your accounting system eliminates "friction costs"
Product's Performance Edge: Smarter renting starts here. This year On-Site: 1) made it simple for landlords to respond to the subprime mortgage meltdown while still protecting themselves, 2) began delivering real-time rent performance data through a fourth credit bureau, 3) added a one-click debt-collections service, 4) increased our customer-service department by 100 percent, and 5) increased online traffic to our users by an average of 28 percent. What has your screening company done for you lately?
RealPage Inc.
4000 International Parkway, Carrollton, TX 75007
1-87-REALPAGE/972-820-3383 (fax)
www.realpage.com
Key Multifamily Contact: Mark Case, senior vice president, sales, Mark.case@realpage.com
IN THEIR OWN WORDS
Key Features:
1. Proven empirical scoring engine with flexible settings and filters
2. Comprehensive, fast, simple. Results available in under 15 seconds
3. Integration of Renter's Performance-industry's largest rental payment database
4. Instantaneous multistate criminal, sex offender and international terrorist searches
5. Total management control along with reporting and analysis capabilities
Product's Performance Edge: LeasingDesk Resident Screening is the most cost-effective web-based applicant screening system on the market today. Site personnel can spend less time managing processes and more time managing the property. It helps reduce delinquencies, bad debts and fair housing complaints, while increasing occupancy and revenue.
RentGrow Inc.
208 Stearns Hill Rd., Waltham, MA 02451
1-800-RentGrow/781-290-0687 (fax)
www.rentgrow.com
Key Multifamily Contact: Melissa Carline, 781-890-5100, ext. 255, carlinem@rentgrow.com
Online Service: TotalScreen
IN THEIR OWN WORDS
Key Features:
1. Expert account management and service-a true partnership
2. User-friendly online system encompassing credit, criminal, landlord/tenant records, and more
3. Highly customizable scoring system designed to minimize bad debt and maximize rental revenue
4. Interfaces with various property accounting and multifamily software systems
5. The highest quality criminal screening available, customized for your business
Product's Performance Edge: TotalScreen is the single most powerful and feature-rich online resident screening system available. We've been serving the multifamily industry since 1989, and we've built what we know about making smart rental decisions right into our web-based program. Your rental staff will have clear, consistent direction, and you can be confident you're in compliance, in control, and on track with your business objectives at all times.
***
Resident Payment Software Suppliers:
Domin-8 Enterprise Solutions
4660 Duke Drive, Suite 210, Cincinnati, OH 45040
800-236-1596/ 513-492-5821 (fax)
www.domin-8.com
Key Multifamily Contact: Larry Newcomer, 513-492-5813, lnewcomer@domin-8.com
Online Service: Domin-8 Electronic Payments service
IN THEIR OWN WORDS
Key Features:
1. Totally bi-directional integration with many popular property management software solutions
2. Allows residents to pay their balance online using secure direct debit or credit card
3. Deposits automatically to your current financial institution
4. Provides ability to take credit card payments in the leasing office
5. Options for scanning and electronic deposit of checks and money orders
Product's Performance Edge: Domin-8 Electronic Payments is the only service that is totally integrated with these Property Management Software solutions, including:
ManagementPlus
RealPropertyPlus
Manage-IT Plus
PropertyManagerEdge (PMEdge)
RentRight
Tenant Pro 7
i-CAM
Spectra
Total integration means the resident payment service has the most current information and receipts are automatically posted in your software and ledgers.
RealPage Inc.
4000 International Parkway, Carrollton, TX 75007
1-87-REALPAGE/972-820-3383 (fax)
www.realpage.com
Key Multifamily Contact: Mark Case, senior vice president, sales, mark.case@realpage.com
Online Service: OneSite Payments
IN THEIR OWN WORDS
Key Features:
1. Fully integrated payment solution, including resident lease validation
2. Supports multiple payment options through a secure system
3. Online payments amenity for residents and property management companies
4. Faster payment processing, including acceptance of Check 21 items
5. Simplified management processes, including efficient return reporting and bank reconciliations
Product's Performance Edge: OneSite Payments is a cutting-edge system for collecting rent and other payments from residents by check, money order, ACH, and credit/debit card-in the leasing office or online. It posts to the resident ledger in real time, so it's always up to date with payment and NSF notifications.
