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Top Property Management Software Providers
Published: December 03, 2007
are many high-performing suppliers of property management software in the multi-housing market. This directory, compiled annually by Multi-Housing News, is designed to simplify the selection process by providing contact details and descriptions of product offerings. While MHN hasn't rated these offerings, the editors do invite each supplier to describe their product's performance edge. We hope you enjoy this resource. To comment on this section, contact mmarin@multi-housingnews.com
—Matt Marin, Associate Editor
Resident screening and resident payment software providers
Click here to purchase this listing in Excel format
AMSI, an Infor Co.
401 East Jackson St., Suite 1500, Tampa, FL 33602
800-851-1115/678-393-5392 (fax)
www.amsi.com
Key Multifamily Contact: George Landgrebe, vice president and general manager, 813-207-6919, george.landgrebe@amsi.com
Online Service: AMSI Property Management Suite
In Their Own Words:
Key Features:
1. Web-based suite that features efficient and intuitive workflow process developed with over 20 years of industry experience
2. Web-based suite also provides centralized site-level control
3. Tight integration between eSite residential operations and prospect portal, resident portal and resident pay
4. eService work order management integrated with resident portal, a resident Web site application
5. ePortfolio reports, an ad-hoc reporting application supplies accurate, comprehensive and customized views of property statistics
Product's Performance Edge: AMSI's web-based applications represent more than 20 years of expertise in the property management industry. The products are designed to enhance and integrate with the way property managers do business to maximize the focus on the bottom line. AMSI features unmatched integration with industry-leading solutions for prospect and community Web sites and online payments.
Bostonpost Technology
436 South River Rd., Bedford, NH 03110
603-669-8553/603-260-6930 (fax)
www.bostonpost.com
Key Multifamily Contact: Dean Nicholaides, 603-669-8553, dean@bostonpost.com
In Their Own Words:
Key Features:
1. Web-based software for managing all aspects of affordable housing
2. Integrated solution for HUD, USDA, Tax Credits, HOME and conventional
3. Automated creation of all tenant files, via customizable MS-Word templates
4. Comprehensive maintenance tracking and invoice processing
5. Integrated financials for AR, GL, AP and Cash Management
Product's Performance Edge: Prospects evaluating software options are impressed with Bostonpost's balance of ease-of-use and product depth, fixed price implementation, lower price point and unrestricted customer support. Customers certainly appreciate our product features but point to our accessible and responsive customer support services as the thing that sets Bostonpost apart from other providers.
Corrigo Inc.
9140 SW Pioneer Ct., Suite D, Portland, OR 97070
800-664-7114/503-907-6003 (fax)
www.corrigo.com
Key Multifamily Contact: Nick Carberry, 678-367-3139, nickc@corrigo.com
Online Service: CorrigoNet Service Management Solution
In Their Own Words:
Key Features:
1. Tenant Portal—makes it easy to request service and view status of requests
2. KPI reporting—real-time visibility of metrics that help to proactively manage facility maintenance
3. Scheduled maintenance—easily set up, monitor and execute preventive tasks and punch lists
4. Vendor Management—enable real-time visibility of work to vendors and track insurance certifications online
5. Web and Wireless—easy to implement with minimal IT support needed, send work to any handheld device
Product's Performance Edge: Corrigo's proven solution is utilized by clients who collectively manage over 600 million square feet of property today. Corrigo delivers powerful tools that build resident satisfaction, improve maintenance staff efficiency and facilitate faster turns. Corrigo clients "delight" their residents when it comes to requesting service which positively impacts every other area of the business.
Domus Systems
30005 Ladyface Court, Agoura Hills, CA 91301
800-340-8882/818-878-2631 (fax)
www.domussystems.com
Key Multifamily Contact: KC West, 800-340-8882, ext. 2909, kcwest@domussystems.com
Online Service: Domus DataHub
In Their Own Words:
Key Features:
1. Web-based system enables easy implementation
2. Automatic updates and changes
3. Accepts data from all existing sources
4. Increases reporting accuracy
5. Works with existing property management or accounting software
6. Provides "one-click" report preparation
7. Provides customized reports in real-time
8. High level encryption assures security of data
9. Automatic compliance monitoring, tax credit and fund-tracking
10. Historical demographic data retrieval
Product's Performance Edge: Domus Systems provides 100 percent Internet-based products solely created to collect, authenticate and report accurate data for the affordable housing industry. The Domus DataHub accepts data from all existing sources and provides the ease of "one-click" reporting to handle compliance, certification and verification needs. With the best security encryption the industry has to offer, Domus products provide the highest level of accuracy for governmental agency, nonprofit and privately-owned affordable housing reporting on the federal, state and local level. Customizable, DataHub allows for progressive interagency data sharing, automatic compliance monitoring, tax credit and fund tracking, as well as historical demographic data retrieval.
Client Testimonial: "Since we've implemented DataHub, I can easily collect data from all sources and with the click of a button, complete the compliance reporting and produce occupancy summaries. It's great because it has saved me more than 50 percent of the time that used to be spent filtering through mounds of paperwork."
—Jo-Anne Cohen, asset manager, Skid Row Housing Trust
Implementation and Training Advantages: The Domus System is customizable and can easily integrate with current infrastructure. Domus offers offsite training and online user guides. Domus Systems services are easy to learn and easy to use.
Implementation with Key Technology Partners: The City/County of San Francisco received the U.S. Department of Housing & Urban Development's "2006 HMIS Breakthrough Year Award" after implementing reporting solutions provided by Domus Systems.
Domin-8 Enterprise Solutions
4660 Duke Drive, Suite 210, Cincinnati, OH 45040
800-236-1596/513-492-5821 (fax)
www.domin-8.com
Key Multifamily Contact: Larry Newcomer, 513-492-5813, lnewcomer@domin-8.com
Online Service: Domin-8 Background Screening, Domin-8 Electronic Payments, Domin-8 Resident Services Activation
In Their Own Words:
Key Features:
1. Domin-8 offers the broadest portfolio of software choices in the market
2. We offer solutions that are leaders in the affordable housing, conventional, commercial and even landlord markets
3. We tightly integrate vital services such as screening and payments
4. We're a company formed by joining the forces of eight leading software providers
5. A single point of command and control for all property and resident management functions
Product's Performance Edge: Domin-8 Enterprise Solutions is the leading provider of integrated software solutions to the property management industry. Our portfolio of advanced solutions addresses all types and sizes of property management companies and tightly integrated, patent-pending Value Added Services such as background screening, resident services activation, renters insurance, and electronic payments.
Integrated Business System Inc.
81 Two Bridges Rd., Fairfield, NJ 07035
973-575-4950/973-575-4953 (fax)
www.ibsre.com
Key Multifamily Contact: Scott Donnelly, 973-575-4950, sales@ibsre.com
Online Service: IBS 10.0i
In Their Own Words:
Key Features:
1. Fully integrated property management and accounting software
2. Fully integrated prospect tracking and traffic reporting with lease generation
3. Integration with online service credit services for credit and background checks on applicants
4. Automated lease expiration and renewals for reporting and letter generation
5. Integrated Work Order module, full Legal module and user definable tickler and memo systems
Product's Performance Edge: Integrated Business System (IBS) has utilized its 28-year history into building out the deepest most robust application available in the marketplace. IBS prides itself on providing its browser-based turnkey solution with the best service and support available in the industry. Additionally, IBS can serve in a consultative role and partner with industry leading providers such as lockbox and workflow products.
iRealtyManager.com
1800 Camden Rd., Suite 107-114, Charlotte, NC 28203
800-694-6729/801-340-7212 (fax)
www.irealtymanager.com
Online Service: iRealtyManager Property Management Service
In Their Own Words:
Key Features:
1. Completely web-based solution—manage all property data from anywhere at anytime
2. Low monthly subscription—pricing based on number of units, starting at only $15 per month
3. Easy, user-friendly design—all the necessary functionality without the complexity
4. Unlimited users—no cost to add users and ability to customize access levels
5. Rent quick pay–simple feature that allows rent payment entries in one step
Product's Performance Edge: iRealtyManager.com offers property owners and managers a web-based, streamlined solution for administering day-to-day operations of properties, any size and type. The secure server environment eliminates the risk of data loss sometimes experienced when using software. The system, designed with users in mind, is easy to navigate and not overly complex or cumbersome.
Intuit Real Estate Solutions
20800 Harvard Rd., Cleveland, OH 44122
800-321-8770
www.realestate.intuit.com
Key Multifamily Contact: Steve Wittbrodt, 231-267-9035, Stephen_wittbrodt@intuit.com
Name of Online Service: Access 24/7
In Their Own Words:
Key Features:
1. Increased occupancy with online leasing
2. Happier residents with "always open" portal
3. Streamlined cash flow with low cost e-payments
Product's Performance Edge: Intuit Real Estate Solutions offers a fully integrated end-to-end residential management solution. Our 30-plus years of experience in the vertical real estate market has gained IRES the competitive advantage in the marketplace. We thrive on customer-driven innovation which translates into flexible and intuitive technology solutions for our clients.
LandlordMax Software Inc.
5929L Jeanne D'Arc Blvd., Suite 206, Ottawa, Ontario K1C 7K2
www.landlordMax.com
Key Multifamily Contact: Stephane Grenier, stephane@landlordmax.com
In Their Own Words:
Key Features:
1. Easiest property management software available on the market
2. One price no matter how large your portfolio
3. Free upgrades for up to one year
4. Free unlimited technical support
5. Over 100 different reports to generate (accounting, cash flow, rent roll, vacancies, etc.)
Product's Performance Edge: Our biggest performance edge is that we're extremely easy to learn and use, and we offer above and beyond customer service for free. To quote from our testimonials: "Once again outstanding service. My business partner, who keeps the books, is very impressed with LandlordMax, in terms of its simplicity to use, its tremendous power of data capture and ease of report generation. LandlordMax is worth much more than we paid for it."
PropertyBoss Solutions
403 Woods Lake Rd., Suite 208, Greenville, SC 29607-2752
864-297-7661/864-297-7047 (fax)
www.propertyboss.com
Key Contact: Lance Plumblee, 864-297-7661, ext. 4, solutions@propertyboss.com
Name of Flagship Multi-Housing Software: PropertyBoss 2008
Online Service: PropertyHost
In Their Own Words:
Key Features:
1. PropertyWeb: Internet connectivity through prospect, resident, owner and vendor portals
2. PropertyPay: ACH (checking account debits) and credit card transactions
3. PropertyCert: visual workflow tool for Affordable Section 42 Housing Compliance
4. Merlin Custom Reporting: live reporting, drill-downs, and unlimited custom fields
5. Language Translation: switch between industry and dialect specific terminology
Product's Performance Edge: PropertyBoss provides an intuitive, yet powerful, lease-based approach to property management allowing users to follow residents from lead through lease. The notebook structure for properties, units, leases and prospects makes locating important information quick and easy while hiding the complexities of the accounting transactions.
PropertyBridge
505 14th St., Oakland, CA 94612-1406
510-550-7211/510-544-0400 (fax)
www.propertybridge.com
Key Multifamily Contact: Jason Gardner, 510-550-7211, jgardner@propertybridge.com
Online Service: PropertyBridge Payments Platform
In Their Own Words:
Key Features:
1. Multiple payment types through a single web-based interface
2. Streamlined integration with key business processes and accounting systems
3. Full insight into all key payment parameters and metrics
4. Customizable resident interface is easy to use
5. Enterprise-grade software is part of fully compliant payments infrastructure
Product's Performance Edge: Widely recognized as the multifamily industry gold standard for payments, PropertyBridge offers enterprise-grade solutions that are distinguished by their sophistication and flexibility. Property managers and residents get an unparalleled number of payment types, including cash at MoneyGram locations like Wal-Mart, while integrating transactions with key accounting systems and business processes.
Property Centric
400 Bethlehem Pike
Erdenheim, PA 19038
877- 889-5500/877-512-5500 (fax)
www.propertycentric.com
Key Multifamily Contact: Rob Remus, President, 877/889-5500, ext. 719, rremus@propertycentric.com
Key Features:
1. Custom-built local search engines for multifamily property management websites & portals
2. Generates ancillary revenue through paid search placement and banner advertising
3. Creates stronger brand awareness for property management firm through national search engine optimization
4. Provides current and prospective area residents with relevant local information
5. Desirable 24/7 amenity boosts occupancy and resident retention
Product’s Performance Edge: Property Centric is the only provider of custom-built, local search engines for multifamily property management websites and portals. Integrating the search amenity is a logical step for leading-edge apartment, condominium and community association Web sites. Property Centric helps property management companies better build their brands, acquire and retain more residents, and generate ancillary revenue from local and national advertisers.
Property Solutions International Inc.
522 South 100 West, Provo, UT 84601
877-826-9700/801-705-1835 (fax)
www.propertysolutions.com
Key Multifamily Contact: John Hanna, 801-375-5522, ext. 506, jhanna@propertysolutions.com
Online Service: ProspectPortal, ResidentPortal, ResidentPay
In Their Own Words:
Key Features:
1. Customized apartment community Web sites: give residents and prospects access to a 24/7 virtual leasing office
2. Online payment processing: collect rent, application fees and deposits via credit card, ACH or check-scanning
3. Prospect Portals: Provide real-time availability, marketing tools, and customized online lease applications
4. Resident Portals: Allow online maintenance requests, RSS feeds, and interactive resident surveys
5. Full Software Integration: Seamlessly integrate with existing A/P and A/R property management software for real-time reporting and reduced data re-entry.
Product's Performance Edge: Property Solutions' software, designed exclusively for the multifamily industry, automates time-consuming property management tasks, increases efficiency in the leasing office, and offers convenience to residents and prospects. Most importantly, Property Solutions web-based property management tools integrate seamlessly with your property management software, eliminating data re-entry and providing valuable real-time reporting.
PropertyView Solutions Inc.
6370 LBJ Freeway, Suite 177, Dallas, TX 75240
214-358-4330, ext. 103/214-358-4339 (fax)
www.propertyviewsolutions.com
Key Multifamily Contact: Robert Hornbeck, 972-370-7012, rhornbeck@propertyviewsolutions.com
Software Solution: REMANAGE & PEAK
In Their Own Words:
Key Features:
1. Fully integrated financial accounting (AR, AP, GL), and property management application
2. Includes traffic and leasing, ownership reporting, work orders and preventative maintenance, banking, and budgeting, tenant screening, electronic payments
3. Windows-based products that the client may either load locally, or have PVSI host
4. Handles conventional leasing by unit, student leasing by 'bed' with multiple leases per unit or corporate leasing with multiple units per lease
5. Centralized, real-time data is secure and under the client's control at all times; never commingled with other databases
Product's Performance Edge: Fully integrated solutions are equipped with many advanced features, enabling users to utilize the program with ease, efficiency and security. Our advanced technology creates flexible deployment options which allow owners of diverse portfolios to run their operations over the Internet or independently. Both corporate and site users will experience speeds and convenience not offered by our competition.
RealINSIGHT Software Inc.
8445 Freeport Parkway, Irving, TX 75063
972-870-0785/972-870-0942 (fax)
www.realinsight.com
Key Multifamily Contact: Alan Melville, 972-870-0785, ext.104, alan.melville@realinsight.com
Name of Software: RealBRIDGE
In Their Own Words:
Key Features:
1. Automate Excel-based budgeting and forecasting using your own models
2. Integrates data from accounting and other systems
3. Deploys over the Internet, ensures users have most recent versions
4. Stores inputs and results in database for consolidation and reporting
5. No programming required. Your excel analysts set it up and manage it
Product's Performance Edge: RealBRIDGE uses your own Excel models so you can budget or forecast your way and your analysts keep control of the model. RealBRIDGE provides the application framework for model management, Internet deployment, security, consolidation and integration with databases, but it uses your existing spreadsheets for end-users and requires no programming.
RealPage Inc.
4000 International Parkway, Carrollton, TX 75007
1-87-REALPAGE/972-820-3383 (fax)
www.realpage.com
Key Multifamily Contact: Mark Case, senior vice president of sales, mark.case@realpage.com, 1-87-REALPAGE
Name of Online Service: OneSite property management systems
In Their Own Words:
Key Features:
1. Automates the leasing, renting and management of apartment communities
2. Manages conventional, affordable and student housing properties
3. Anytime, anywhere access to real-time property and portfolio information
4. Reduces costs through managerial efficiency and accuracy
5. Provides tools to leverage life cycle of apartment renters
6. Virtually unlimited variety of standard and custom reports
7. Integrated payment processing, resident screening and document management systems
8. Integrated facilities management, purchasing and accounting functions
9. Seamless integration with RealPage's Velocity, CrossFire, LeasingDesk, and YieldStar
10. Open architecture lets you use third-party software
Product's Performance Edge: OneSite gives owners and managers centralized control over an unlimited number of properties, giving them access to real-time information so they can fine-tune their portfolio for maximum performance and eliminate weak spots. At the properties, OneSite speeds and streamlines everything the on-site professionals do, so they have more time for activities that contribute to the bottom line such as marketing and keeping residents happy. OneSite is designed to act as the platform for the rest of your system, hosting the central data repository of prospect, applicant and resident information that is accessible by all other components of your system.
Client Testimonial: "OneSite's automatic system controls helped us capture a significant amount of lost revenue from late fees not being charged and RUBS billing. That increase in revenue alone more than paid for the cost of implementing OneSite." —Scott Seegmiller, CFO, Realty Management Inc.
Implementation and Training Advantages: To help you get the most from our products, we offer comprehensive migration, implementation, and consulting services. We also offer an array of training options, including training at our Dallas center, on-site training and online training.
Implementation with Key Technology Partners: Our solutions work with popular third party software solutions (we maintain more than 50 interfaces). All our applications are compatible with NMHC's MITS data standards. And, you can feed data directly into your applications through FTP or XML data extracts.
Rent Manager
1007 Cottonwood Drive, Loveland, OH 45140
800-669-0871/513-583-8736 (fax)
www.rentmanager.com
Key Multifamily Contact: Andy Williamson, 800-669-0871, ext. 214, andy@rentmanager.com
Online Service: Rent Manager Online
In Their Own Words:
Key Features:
1. Fully integrated accounting system
2. Track prospects and marketing efforts
3. Drill down reporting
4. Available in stand alone or online
5. Great technical support
Product's Performance Edge: Rent Manager includes a completely integrated accounting system that offers a general ledger, accounts payable, accounts receivable, budgeting and drill-down financial reports that integrate seamlessly with a powerful property management system. By providing all of the tools you need such as work orders, and a built-in word processor, Rent Manager enables you to get more organized and be more productive.
Resite Online
150 Granby St., Norfolk, VA 23510
888-289-2016/757-962-6906 (fax)
www.ResiteOnline.com
Key Multifamily Contact: Anna Facemire, 757-351-7516, anna.facemire@resiteonline.com
Online Service: Resite Online
Key Features:
1. Integrates with our customized or pre-designed property management company and community websites
2. Real time and at-a-glance property and portfolio performance monitoring
3. Reporting on leads, appointments, occupancy, availability and maintenance work orders
4. Automated lead management system and marketing intelligence tool
5. Integrates with our advanced resident portals
Product's Performance Edge: Our property management software is seamlessly integrated with our property management company and community Web sites and with our resident portals. All the information needed to efficiently and effectively manage properties is located on one platform.
Sage Software
15195 NW Greenbrier Pkwy., Beaverton, OR 97006-5701
503-690-6775/503-439-5960 (fax)
www.sagesoftware.com www.sagetimberlineoffice.com
Key Multifamily Contact: Isaiah Walker, 503-439-5388, Isaiah.walker@sage.com
In Their Own Words:
Key Features:
1. Administer leases of any complexity
2. Setup multiple leases per tenant, multiple units per lease and tenants per lease
3. Track everything from budgets to year-to-date actuals
4. Keep a tight grip on tenant improvement costs
5. Transforms lease agreements to dynamic information generators
Product's Performance Edge: With Sage Timberline Office, the lease-based design gives you the ability to abstract any type of lease, as well as track recoveries, escalations and advanced retail functionality. Our lease-based approach accommodates any combination of properties, and allows you to create customized reports based on current facts.
SKYLINE Software
33 West Monroe St., Chicago, IL 60532
312-443-7531/312-443-7544 (fax)
www.skyline2.com
Key Multifamily Contact: Mark Ziemba, vice president, mziemba@sscinc.com, 312-443-7531
Online Service: Banc Mall
In Their Own Words:
Key Features:
1. Details cost effectiveness of marketing efforts, cost per prospect/lease
2. Analyze traffic patterns by contact method and leasing agent
3. Records pre-leasing activity...prospects-applicants...applicants-leases...leases-move ins
4. Provide complete demographic information on applicants & tenants, instant credit checks
5. Creates lease automatically from information pulled directly from existing data
Product's Performance Edge: SKYLINE's powerful web-based dashboard retrieves, organizes, analyzes and presents real-time financial and operating details. SKYLINE is a completely "self" customizable system that allows you to add and report on data fields critical to your specific needs. User defined competitive comparison grids. Automated amenity based pricing to update market rent on units.
TrackPro Services
2418 Crossroads Dr., Ste 2000, Madison, WI 53718-2423
800-742-5442
www.TrackProServices.com
Key Multifamily Contact: Jill Schleis, 608-233-7928, Jill@TrackProServices.com
Online Service: TrackPro Manager— Tax Credit Compliance Software
In Their Own Words:
Key Features:
1. Performs pre-qualification checks to determine income eligibility of applicants
2. Determines income eligibility and ensures compliance
3. Tracks verifications to ensure completion of all paperwork
4. Tracks important application and resident information
5. Integrated with state agencies to submit required reports automatically
Product's Performance Edge: Experts at Heartland Properties use TrackPro Manager to safeguard millions of dollars in tax credits. TrackPro Manager software performs compliance monitoring tasks and allows you to pinpoint the status of applications throughout the certification process: Comparisons of income and rent levels ensure your property's compliance with federal and state requirements.
Turtle Creek Software
625 W. Buffalo St., Ithaca, NY 14850
607-272-1008
www.turtlesoft.com
Key Multifamily Contact: support@turtlesoft.com
Online Service: Goldenseal
In Their Own Words:
Key Features:
1. Estimating—accurate pricing for new construction or rehab
2. Accounting—job costing, check writing, payables, receivables, payroll
3. Project Tracking—job costs, change orders, schedule, contract writing
Product's Performance Edge: Integrated construction software at a moderate cost includes single-user and multi-user versions. It is available for Windows and Macintosh with free lifetime tech support.
Yardi Systems Inc.
430 S. Fairview Ave., Santa Barbara, CA 93117
800-866-1144 or 805-699-2040/ 805-699-2041 (fax)
www.yardi.com
Key Multifamily Contact: Terri Dowen, senior vice president of sales, Terri.dowen@yardi.com
Online Service: Yardi Voyager Residential
In Their Own Words:
Key Features:
1. Fully integrated, browser based asset and property management software
2. Leasing specials management and automated hot sheets
3. Integrated general ledger, budgeting and forecasting capability
4. User-friendly dashboards specialized for property management roles
5. Calendars with alerts for tasks needing attention
Product's Performance Edge: Designed as a fully integrated, browser-based system, Yardi Voyager Residential combines accounting and property management data into a single database, enabling comprehensive, up-to-the-minute reports via the Internet at the click of a button. With Voyager's transparent system, property owners, managers and investors are able to maximize efficiencies, streamline workflow and improve interdepartmental communications globally resulting in a superior operating platform.
